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Customer Service Sales Representative

2 months ago


Bolton, Bolton, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Retail Sales Associate - WHSmith

Contract Type: Temporary with potential for permanence

Working hours: 4 hours per week contracted, with opportunities for additional hours. Primarily weekend shifts, but weekday availability can lead to increased hours. Temporary position for 3 months, with a possibility of becoming permanent.

As a Retail Sales Associate, you will deliver outstanding customer service and work autonomously or collaboratively to uphold our excellent store standards. We aim for our customers and team members to feel proud to be part of our journey.

Key Responsibilities:
  • Providing exceptional customer service to every visitor.
  • Conducting stock replenishment and maintaining a tidy, welcoming store environment.
  • Upholding high standards of display and visual merchandising to assist customers in finding products easily.
  • Collaborating with team members and offering support to colleagues.
Desired Qualities:
  • A genuine enthusiasm for ensuring customers have a remarkable shopping experience.
  • Confidence in team communication.
  • Drive to achieve excellent results and maintain high standards.
  • Flexibility to adapt to company needs and objectives.
Employee Benefits:

We recognize your dedication to making WHSmith a success and ensuring customer satisfaction. In addition to your salary, pension plan, paid annual leave, and employee discounts, we offer a variety of deals from retail partners to help you save money and create memorable experiences, whether it's enjoying a meal, embarking on an exciting outing, or attending the latest film.

Regardless of what the future holds, our Employee Assistance Programme is here to support your well-being—physically, mentally, and financially.

About WHSmith:

With a rich history spanning 230 years, WHSmith has established itself as a cornerstone of the high street and a beloved choice among customers. Our stores strive to facilitate meaningful journeys for customers and colleagues alike, celebrating life's milestones with cards and gifts, providing knowledge and escape through our books, and offering communication and currency services in our Post Office Stores.

WHSmith is committed to being an inclusive employer, ensuring that all colleagues feel welcomed and free to express their true selves.