Estates Administrative Officer

2 months ago


Taunton, Somerset, United Kingdom Wessex RFCA Full time

This is an exciting opportunity to Join The Wessex Reserve Forces' & Cadets' Association as an Estates Administrative Officer, responsible for providing expert services in Support the Ministry of Defence. The role is based at Taunton.

The Wessex Reserve Forces' & Cadets' Association (RFCA) is an independent, not-for-profit organisation dedicated to supporting and promoting the 4,500 tri-service Reservists and 14,600 Cadets across the seven counties of the South West (Cornwall, Devon, Somerset, Dorset, Gloucestershire Wiltshire, the City & County of Bristol) plus the Channel Islands, as well as providing support and assistance to the employers of Reservists and Cadet Force Adult Volunteers. The estate comprises over 250 sites across 7 counties of the south west.

As an organisation we engage with the community in order to improve understanding of the roles and needs of the Armed Forces in general and the Reserve and Cadet Forces in particular. We are dedicated to raising awareness of the contribution they make to the nation and our region. Most importantly, we ensure that the outstanding contribution made to the local community by members of the Reserve and Cadet Forces is recognised and celebrated by the local community.

The salary for the appointment is £24,985 per annum (not negotiable). This is subject to any annual MoD pay rise. The successful applicant will be eligible to join the CRFCA Pension scheme. This is a Career Average Revalued Earnings scheme (CARE) in which the employer contribution is 13% and the employee contribution 5%. The successful candidate will be entitled to 25 days' annual leave, plus bank holidays. Annual leave entitlement increases by 1 day per year up to 30 days; those with 5 years' prior service with HM Forces/OGD will start with 30 days' entitlement. This is equivalent to a Civil Service Administrative Officer Grade.

The Wessex RFCA Estates Administrative Officer is responsible for ensuring an efficient and effective administrative support service is provided to Wessex RFCA Estate Team and that all activity conforms with all agreed RFCA/CRFCA processes and operating procedures.

Key skills include strong organisational and writing skills, excellent communication, teamwork and interpersonal skills, customer service, problem solving and understanding of [MS Office] applications:

  • Provide an effective administrative support service to the RFCA Estate Team
  • Produce Estate reports and other management information to support RFCA Estate Team business requirements
  • Produce minutes and records of decisions following meetings.
  • Collation and validation of data and reports provided by the industry partner e.g. service delivery reports, Health & Safety compliance reports, etc.
  • Execute RFCA Information Management Policy on behalf of the RFCA Estate Team
  • Effective and efficient management of the RFCA Estate Team group mailbox
  • Carry out general administrative duties as required e.g. photocopying, filing and post

The post holder will be subject to a Security Clearance check; two suitable references will also be required. For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the 5 years for SC clearance. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

For an application form and job description please visit Estates Administrative Officer | (wessex-)

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process, we ask you to submit:


• A CV detailing job history/qualifications/skills


• A statement of suitability (personal statement) (maximum 1000 words) - How you meet the essential criteria as detailed in the job description.

Your CV should consist of your career history, qualification including any key achievements in each role.

The sift will be held on your CV and Personal Statement (Statement of Suitability) (How you meet the essential criteria as detailed in the job description).

If you are successful at sift stage, you will be invited to an interview which will be behaviour-based questions and technical skills based questions. Success Profiles (opens in a new window)

Success Profile

Technical skills and qualifications.

The skills and training identified below represent those required on appointment or within a short time scale (up to 12 months) from appointment to this position. Complete in-house:

  • DIO Service Delivery Infrastructure Management System (IMS) – modules applicable to role
  • FDIS Training
    Experience Essential
  • Confident, with the ability to work on own initiative
  • Competent in the use of MS Office applications
    Desirable. Behaviours (Success Profiles - Civil Service Behaviours). Collaborating & Partnering
  • Managing a Quality Service
  • Communicating and Influencing
  • Changing and Improving
  • Delivering at Pace
  • Good interpersonal skills with the ability to demonstrate experience in a customer service environment
  • The ability to adapt to changing priorities and tight deadlines
  • Experience of working within an office or FM environment
  1. Government Property Career Framework Requirements (Workforce & FM – Facilities Management Practitioner):
    [A = Awareness; W = Working; P = Practitioner; E = Expert]
    • Property Professional Expertise (W)
    • Customer and Client Service (P)
    • Stakeholder Engagement (W)
    • Strategy and Business Planning (A)
    • Analytical Decision Making (A)
    • Technology and Innovation (A)
    • Sustainable Practice (W)
    • Commercial Acumen (A)
    • Property Programme and Project Management (A)
    • Health and Safety, Compliance and Inclusion (W)

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at GPP Career Framework v13 CORRECTED )

Applications should comprise of:

  • Application Form (Separate Document)
  • CV detailing job history/qualifications/ skills (Separate Document)
  • A statement of suitability (personal statement) (maximum 1000 words)- demonstrating how you meet the essential requirements of this job, including evidence of relevant professional accreditations / memberships, and why you consider yourself suitable for the position, indicating your interest and motivation to assume this role. (Separate Document)

Applications required by Friday 2 August 2024.

Applications will only be Valid Applications if all 3 documents are provided.



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