Customer Service Support
1 month ago
My client, a well-established business across the UK that has built its reputation on Customer Service and Innovation have a vacancy for a Customer Service Agent with admin experience at their Mossend, Bellshill site.
This is a 9 month temporary position covering Maternity Leave
- Must have admin experience
- Hourly Pay 12.30
- Working week Monday to Friday
- Weekly hours 37.5 hours
- Start time 08.00
- Immediate Start
The Role will involve
Responding to customer enquiries
Excellent telephone manner and accurate keyboard skills
Working knowledge in Microsoft applications including email, Excel and Word. Good interpersonal and communication skills - verbal and written
Checking of Addresses, Pricing, Discount, Product
Entry of Quotations, Sales Orders, Samples Requests and Schedules.
Investigating credit requests and additional invoices.
Preparing Credit notes.
Ensure that regular and accurate updates are made on company CRM package.
Liaising with Transport
Order Book and schedule Clearance
Checking of Acknowledgements
Also
Participation in training events, which may necessitate travel and overnight stays
Flexible and enthusiastic individual able to work under pressure and use own initiative
Full driving Licence
If you believe you have these skills and are available for an immediate start, please forward your CV
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
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