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Digital Systems Support Apprentice

1 month ago

Newbridge, Caerphilly County Borough, United Kingdom QA Ltd Full time

Job Description:

We are dedicated to promoting the Scottish red meat industry, encompassing beef, lamb, and pork. We aim to enhance the quality and reputation of Scottish meat both domestically and internationally. Our work covers quality assurance, promotion, market intelligence, education, research, and industry representation.

Hybrid - Working from home or office based in Edinburgh.

Duties & Responsibilities:

The post holder will be responsible for the provision of Digital and office support to all staff.

  • Being a first point of contact for customers, answering the phone and relaying calls and messages, meeting and greeting clients, managing the centralised MS Outlook email inbox. This allows for coordination between all departments.
  • Provide day to day IT and digital assistance to staff, set up new employee's tech and liaise with external IT support contractors.
  • Provide digital support to other members of the Corporate Services team (Executive Assistant, Finance Assistant, Project Co-Ordinator, or Head of Corporate services) with any additional tasks.
  • Organise and book travel arrangements for all staff when required for example, booking accommodation, flights, car hire and other travel on sites such as Booking & Skyscanner.
  • Use Microsoft Dynamics for basic Data Analysis regarding products. You will produce reports that will be viewed by other staff in order to support future business decisions.
  • Support all staff with various duties for example, minute taking at meetings, writing transcripts for videos, creating surveys, proof reading. This will be accomplished by using Microsoft Office 365 (Word, Excel Powerpoint etc)
  • Designing marketing material and content on Canva

Aptitude, Skills and Abilities:

  • Ability to prioritise workload and multitask.
  • Ability to communicate clearly.
  • Ability to work on own initiative, to meet deadlines, and in a flexible, pro-active way.
  • Experience of Microsoft Office systems.
  • Ability to work in a team.
  • Full UK driving licence
  • Positive attitude.
  • Willingness to learn.

Qualifications:

  • Basic English & Math's

Salary:

  • £26,593 per annum

Working Hours:

  • 35 hours per week, Monday - Friday however, given the nature of the role the hours of work are not always of a fixed nature.

Benefits:

  • Hybrid working
  • 10% Company pension contribution
  • Enhanced sickness and maternity pay schemes
  • Death in service benefit
  • 36 days holiday per year, including statutory holidays

Future Prospects:

  • 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important Information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW

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