Contract Support

1 month ago

London, Greater London, United Kingdom CBRE Full time
Contract Support (5 month FTC)
Job ID
176068
Posted
22-Jul-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland

This is an exciting opportunity for someone with an interest in finance or accounting, though the role is suitable for anyone who enjoys working in a stimulating environment with a diverse and effective team.

A previous Contract Support who filled this role is now a chartered certified accountant qualified via the CBRE Further Education scheme.

This role has

no direct reports and works in a close collaboration with the Contract Support team, Account Manager, Finance and Contract Support Manager, Financial Analysts, Business Unit Lead Contract Support, EMEA engineering lead, EMEA Finance lead, FP&A Manager and 3rd party specialists is integral to the role.

The successful candidate will be partly based in the Client office at Canary Wharf and partly WFH.
Key Responsibilities
Quality
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations
Assist the onsite & head office teams with financials and reporting
Ensure all account KPI's are met
People and Development
Promote and maintain CBRE culture throughout teams.
Communicate effectively and build/maintain relationships at all levels with internal and external customers
Answer calls and emails in a professional and timely manner
Attend and participate in any relevant training courses
Attend regular role specific meetings in order to share best practice
Contract
Participate in putting together monthly Contract Review
Issue purchase orders within contracted SLAs
Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place
Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable
Know the financial model of the contract
Finance
Ensure integrity of financial transactions for contract
Review and raise quotations approved from the Account/Finance Manager, keeping record and sending for Customer approval where applicable in a timely manner
Keep the PO Tracker up to date with all details filled in correctly
Raise accurate purchase orders maintaining records in a timely manner
Daily review and process sub-contractor invoices via the Invoice Pool, documenting queries
Raise sales invoices (complete billing) weekly in line with contract plan, meeting monthly forecast at the correct margin.
Raise yearly maintenance orders.
Completion of weekly / monthly reports sent from the Business Unit Lead Contract Support in a timely manner.
Raising own reports on finance system when required (such as the Open Purchase orders report, etc...)

Assist the EMEA Finance team with creating billing back-ups each month and upload these in a timely manner in the Client's system.

Promptly raise or forward any billing-related queries onto a relevant team.
Dimensions
Interface with clients at all levels
Integrate fully with all different CBRE departments to ensure seamless delivery of services.
Personal Experience / Qualifications / Skills
A good basic education is essential, with good written and spoken English and basic Mathematics skills
Customer Service skills are essential to this role
Attention to detail is a must
Good verbal communication skills
Committed to the delivery of excellent customer service
It is essential staff are self-motivated and promote a "Can do" customer attitude at all times
Personal Attributes
Able to work on their own initiative
Good customer liaison skills along with a front of the house mentality.
Have a can do attitude and flexible approach
Functionally reports to the Lead Contract Support.
This post carries no direct budgetary responsibility
Understand and demonstrate CBRE RISE values

About CBRE Global Workplace Solutions:


As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.

Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc.

is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices).

CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020.

It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year.

Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:


Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note:

the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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