Certinia Human Resources

4 weeks ago

London, Greater London, United Kingdom MMC Corporate Full time

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is looking for a Certinia Huan Resources / Human Capital Administrator to join our ITS team in London

Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the London Baker Street office at least 60% of the time.

The Opportunity:

We are seeking a highly skilled Salesforce and Certinia Human Capital / Human Resources Specialist to join our dynamic OWG Tech department.

The ideal candidate will possess extensive experience in Staffing and Resource Management modules within Certinia PS Cloud, as well as experience integrating with Workday, managing staff setup in Salesforce and Certinia.

This role is crucial for ensuring efficient processes for out Talent Management and HC Operations areas within our organisations.

Key Responsibilities:

  • Application Management
    • Supporting, administering and maintaining Certinia PS Cloud application with a focus on the Resource Management, Staffing and Time Entry modules, as well as custom HC related functionalities built within the Certinia OW (Oliver Wyman) Solution.
    • Implementing and overseeing application changes and enhancements related to Talent Management and HC Operations business areas.
    • Collaborating with other Tech teams addressing issues and questions about integrations with other systems such as Workday and Performance Management internal OW tools.
    • Overseeing and ensure the correct performance of the user provisioning process for new hires and project assignments.
    • Supporting the maintenance records of user assignments and project staffing levels.
    • Supporting and maintaining changes to processes in user roles setup, permission assignments and access levels.
    • Supporting offboarding processes in Certinia to ensure they meet compliance requirements.
  • Stakeholder Collaboration
    • Acting as a liaison between Human Capital/Talent Management/Finance business areas, business relationship managers and Certinia technical teams to understand and address application-related needs.
    • Providing technical solutions to meet business requirements.
    • Conducting user training sessions on application functionalities and best practices.
    • Coordinating with HC Ops, Resource Managers and Project Managers to align resourcing needs with system capabilities.
  • Technical Support and Documentation
    • Offering technical support to internal teams regarding Certinia applications.
    • Developing and maintaining comprehensive documentation for application processes and configurations.
    • Ensuring data integrity and security within the applications.

What we'd love to see from you:

  • You'll have a minimum of 5 years of experience in Salesforce administration and Certinia/FinancialForce
  • Proven experience of integrating Salesforce and Certinia with Workday
  • A strong background in Human Capital Management; user provisioning, staffing, and off boarding.
  • A demonstrated ability to troubleshoot and resolve technical issues in integration environments.
  • A demonstrated capability to work with business stakeholders to deliver effective technical solutions
  • Agile delivery experience using methodologies like Scrum or SAFe, and tools like ServiceNow, Jira and Azure DevOps.
  • A Qualification or degree in Computer Science or a related field is expected

Additionally, you'll have strong capabilities in:

  • Analytical Skills:
    • Excellent problem-solving abilities to address integration and user management challenges.
    • Strong attention to detail and data accuracy.
  • Communication Skills:
    • Effective verbal and written communication skills.
    • Ability to convey technical information to non-technical stakeholders
  • Organizational Skills:
    • Strong organisation skills with the ability to prioritise tasks effectively.
    • Ability to work independently and as part of a team.
  • Interpersonal Skills:
    • Strong collaborative skills to work with cross-functional teams.
    • Ability to provide user support and training with patience and clarity.

Why join us at Oliver Wyman?

Visit an Oliver Wyman office anywhere in the world and you will feel it: the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor. Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organizations and an ideal place for exceptional people to realize their potential.

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us

  • We're individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
  • We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
  • We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
  • We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
  • We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
  • We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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