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Release & Incident Manager

3 months ago

Leeds, Leeds, United Kingdom Computer Futures Full time
RELEASE AND INCIDENT MANAGER
  • INSIDE IR3 LEEDS I'm hiring a Release Manager & Incident Manager for a financial service client.
You'll be creating and distributing release guidelines, monitoring release progress post-deployment and improving configuration management methodologies, amongst others.

On the incident management side you'll be, liaising with customer teams for incident resolutions, leading triage calls with technical and product specialists and evaluating post-remediation incidents to improve processes.


Requirements:
Extensive expereince in IT delivery, including release management.
Project management experience is preferred.
ITIL and Project Management qualifications.
Excellent problem-solving, collaboration, and communication skills.
A track record of driving delivery to completion.

Skills and Abilities:
Have strong leadership skills with the ability to multitask.
Proficiency in release management tools and methodologies.
Excellent understanding of ITSM and ITIL processes.
Have excellent analytical skills and a good attention to detail.

Rate:
£450-£500 Determination: INSIDE IR35Location: Leeds (3 days on-site)

Contract length: 3 months initial with a likely 6 month extension to follow RELEASE AND INCIDENT MANAGER
  • INSIDE IR3 LEEDS Please click here to find out more about our Key Information Documents.
Please note that the documents provided contain generic information.

If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Computer Futures please visit www.computerfutures.comComputer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales