Release Manager

2 months ago

Leeds, Leeds, United Kingdom MICHELIN Connected Fleet Full time
About the Role

We are seeking an experienced Release Manager to join our team at MICHELIN Connected Fleet. As a key member of our Agile Squads, you will play a crucial role in ensuring the smooth deployment of new features and releases across our global system.

Key Responsibilities
  • Collaborate with international Agile Squads to plan and execute releases, ensuring timely and successful deployment of new features.
  • Develop and maintain a deep understanding of our CI/CD pipelines, identifying areas for improvement and implementing best practices.
  • Work closely with Specialism Leads/Component Owners to schedule releases, communicate with stakeholders, and anticipate upcoming releases.
  • Own the notification process, implementing improvements to support faster releases and minimizing customer impact.
  • Supervise and participate in out-of-hours releases, ensuring seamless execution and minimal disruption to our global customer base.
  • Liaise with Product Managers and Product Owners to ensure What's New is published where appropriate, enhancing our customer experience.
  • Maintain a comprehensive set of release metrics, analyzing risks and mitigating them through phased releases with the squads and Test & Release Manager.
  • Continuously improve skill set and domain knowledge, sharing knowledge and improvements with the team.
  • Collaborate with the DevOps manager to enhance the release pipeline and tooling, reducing lead time from QA to Live and ensuring zero release failures.
  • Work closely with the Service Account Manager to deliver an exceptional customer experience and optimize MCF's NPS performance.
Requirements
  • Strong experience in Software Delivery Life Cycles in an Agile Scrum context.
  • Deep understanding of CI/CD pipelines and experience leading releases on multiple concurrent workstreams.
  • Excellent stakeholder management skills and ability to communicate effectively at all levels.
  • Keen self-improvement attitude and desire to stay up-to-date with industry trends.
  • Good attention to detail and experience with service management and defect management.
  • Project management experience, able to manage conflicting priorities.
About Us

At MICHELIN Connected Fleet, we value work-life balance and offer our teams flexibility in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working with a flexible approach to hours. This allows our people the time and space for life outside of work.

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