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Office Admin

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Widnes, Halton, United Kingdom Lupa Recruitment Full time

Overview: We are seeking a dedicated and detail-oriented Office Sales Administrator to join our team in the healthcare sales industry. As an integral part of our sales department, you will be responsible for providing essential administrative support to ensure efficient operations and exceptional customer service.

Responsibilities:

  • Order Processing: Handle incoming orders from healthcare facilities and professionals promptly and accurately. Coordinate with internal teams to ensure timely delivery and resolve any order-related issues.
  • Customer Relations: Serve as a primary point of contact for customer inquiries and concerns. Maintain a professional and helpful demeanor in all interactions to uphold our commitment to outstanding customer service.
  • Sales Support: Assist sales representatives with preparing quotes, proposals, and presentations for prospective clients. Coordinate sales meetings and manage calendars to optimize productivity.
  • Data Management: Maintain accurate records of sales activities, customer interactions, and order statuses in our CRM system. Generate reports as needed to support sales forecasting and strategic planning.
  • Inventory Management: Monitor inventory levels and assist in maintaining stock levels to meet customer demands. Coordinate with suppliers and logistics partners to ensure timely replenishment.
  • Administrative Tasks: Perform general office duties such as answering phones, responding to emails, filing documents, and managing office supplies. Support other departments as needed to foster a collaborative work environment.

Qualifications:

  • Proven experience as an administrative assistant, sales support representative, or similar role, preferably within the healthcare industry.
  • Proficiency in MS Office Suite (Word, Excel, Outlook) and CRM software (e.g., Salesforce).
  • Excellent organizational and multitasking skills with a keen attention to detail.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to work independently and prioritize tasks to meet deadlines.
  • Understanding of healthcare products and terminology is a plus.