Team Leader

5 days ago


Bournemouth, Bournemouth, United Kingdom Haskins Garden Centres Full time

We are recruiting a Full-Time Permanent Team Leader for our Plants department, working 38 hours per week, and alternate weekends.

Salary is £26,500 to £29,500 per annum D.O.E.

Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that's why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.

The role of the Plants Team Leader
You will supervise the Plant team and departments to maximise profit and minimise losses whilst always ensuring that the team aim to meet company sales targets and objectives.

You will also work with the Trading Manager in building horticultural knowledge within the Plant Team to assist our customers and experience/ knowledge of Horticultural is required. This role is at the heart of everything we do, you'll be collaborating with the Trading Team and wider Garden Centre on a daily basis to support the smooth running of our centre. You will be a trusted member of our leadership team, acting as a Key-holder and required to be Duty Manager on occasion.

It goes without saying that customer service is essential to this role, and you will embed a high standard of both internal and external customer service in your team. You'll be passionate about supporting your team, and involved in the recruitment, induction, and ongoing training of your people to deliver our high standards.

Skills required for the role:Previous retail/customer service-related experienceGood line management skills to guide, develop and motivate teams.Horticultural knowledge and/or experienceRelevant product-range knowledgePlanning and prioritisingPeople/team leadership and developmentStrong organisational skills to balance and prioritise own and team's workload to meet deadlines.Ability to use own initiative and problem-solve.High level of inter-personal skillsEffective communicator at all levelsCommitment to delivering a high level of customer service.Ability to work under pressure.Enjoyment of team-workingFlexible 'work ethic'Highly self-motivated.High standard of personal presentation

Desirable skills:Relevant product-range knowledgeFinancial awarenessKnowledge of health & safety legislationIT system/data-base experience

Our employee benefits package includes:An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.Contributory pension scheme for eligible employeesGenerous Staff Discount Scheme after completion of probationary periodFree on-site parkingStaff Uniform provided.DiscountsHealth Cash PlanCharity Day 28 days of annual leave, increasing to 33 days after 12 months service (pro-rata)Cycle Scheme


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