Outpatient Team Leader
2 weeks ago
Job summary
The outpatient department is looking for a highly motivated and organised individual to join our team leaders.
As part of this role you will be working closely with clerical staff within the department and in the wider trust, clinicians, senior management and patients.
This role is challenging and fast paced. It is also a great opportunity for someone looking to make a positive impact for patients.
Base Location: Canford House
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview
Job descriptionJob responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person SpecificationQualifications
Essential
Educated to diploma level or equivalent qualification / experience / knowledge NVQ Level 3 in Customer Service / Management of Administration or equivalent knowledge baseDesirable
ECDL or equivalent qualificationExperience
Essential
Experience in customer service and administration duties Experience in the use of IT / computer skillsDesirable
Experience of working in the NHS and / or dealing with customers /range of different peopleKnowledge
Essential
Knowledge of outpatient and waiting list targets, systems and procedures Understanding of budgetsDesirable
Experience of workforce processes including recruitment, appraisal, disciplinary procedures and managing attendance Experience of working with patient tracking lists-
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