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Boutique Assistant
2 months ago
Do you have a solid experience in Fine Jewellery and ideally also in High Jewellery?
Do you possess a strong sense of luxury service, aesthetics and proactive approach?
Are you a supportive team player, positive and constructive at all times?
Do you have very good interpersonal competences and ability to interact with international clientele in order to develop a network of loyal clients?
Are you meticulous, highly client focused and organized?
What are we expecting from you?
The Boutique Assistant supports the sales team to provide an exceptional experience to clients, with the ability to combine both client-facing and back office activities with agility and grace.
Assist Sales Associates during presentations (welcome clients, serve the drinks, bring products...)
Process the sales (prepare product related documents, follow payment procedures...)
Support sales team in their daily clienteling activities (gift card preparation, purchase of small client gifts...)
Follow Brand visual identity guidelines (VM, day-to-day maintenance)
Provide support for event organization
Have knowledge on High Jewellery, Jewellery, and Watchmaking
Customer service...
Assist Sales Associates during CS
Perform CS activities allowed in the boutique when needed
Process the sales when needed
Support Sales Associates in CP preparation
Review and set-up the workspace
Check daily the cleaning of counters, displays, and windows
Operations...
Review and set-up back-office sales tools
Contribute to operational tasks
Monitor supply stock (consumables, drinks, stationary, etc.)
Be aware of products in stock
Build operational knowledge on all digital tools (tablet, iPad, iPhone...)
Abide by procedures
More than a role.... We recruit for a career
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.