Assistant Cluster Manager

4 weeks ago

City Wide Glasgow, United Kingdom Glasgow Life Full time
Job Description

Glasgow Life is looking for 6 of Assistant Cluster Managers to join us on a 35 hrs full time, permanent contract.

As an Assistant Cluster Manager you will be joining our in-demand Sports Team. You will be part of a dedicated team which supports our Sports delivery across Glasgow.

More about our Sport teams
As an Assistant Cluster Manager you'll be joining our Glasgow Life Sport team, playing your part in encouraging people to live an active Glasgow life. Through sport and physical activity, we promote inclusion and wellbeing throughout the city. From Glasgow Club to our Learn to Swim programmes, the services we provide allow people to experience the life-changing benefits of participating in sports at all levels. Read more on our website.

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city's visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow's international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The Role as an Assistant Cluster Manager you will:
- Assist the Area / General Manager to manage the facilities within the area/venue, monitor and direct all aspects of the operational management of the facilities and staff within your cluster.
- Assist in ensuring that all performance, budgets and financial targets set within the sphere of operation of this post are met and ensure that appropriate monitoring and reporting mechanisms are in place and operating effectively.
- Assist the Area / General Manager to ensure that the workforce within the cluster is scheduled efficiently and effectively.
- Ensuring that all relevant procedures, policies, legislation and industry codes of practice are implemented and ensuring systems are in place to test this.
- Work with colleagues across the areas to ensure engagement with the integrated local planning process and ensuring facilities address local needs.
- Ensuring that the duties and responsibilities as defined in our Health and Safety policies and procedures are implemented across the service

To be successful in this role you have the following skills and experience:
- Previous experience of managerial/supervisory role within a busy leisure service.
- Experience of leading and motivating a team of staff providing high profile public services.
- Evidence of operating services in a commercial context and managing budgets and exacting financial targets.
- Strong verbal and written communications skills
- Providing excellent customer care, forward thinker, understands customer needs and expectations.
- A flexible approach to working hours is required including working at weekends and evenings.
- Analytical and positive approach to problem solving and change

If you're inspired by this opportunity, then we encourage you to apply. Click here for information on Glasgow Life's Competency Framework.

You can read the full person specification for this role under the Job Attachments' section.

Our city-wide contracts mean you will be flexible to work in any of our locations. This role may require you to work weekends.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we'd love to hear from you.

Important Dates: Closing date 25th August 2024 and interviews are provisionally scheduled for week commencing 2 September 2024

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see for more information.

Benefits at Glasgow Life
- A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles). This will rise to 35 days after 5 years.
- Membership of the Local Government Pension Scheme - which pays 19.3% in employer contributions.
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave.
- Cycle-to-work scheme
- Flexible retirement
- Family-friendly policies

Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone

Packs will be posted out to you within 3 working days of receiving your telephone request.

Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

For further information about working for us please refer to our website

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