Senior Cluster Revenue Manager

3 months ago

Glasgow, United Kingdom RBH Full time
RBH , 40 - 50 Brand Street, Glasgow, Lanarkshire, G51 1DG SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

THE OPPORTUNITY 

Directly responsible for our Cluster Revenue Managers and on-property Revenue Managers, you will report directly to our Group Director of Revenue Management and contribute to RBH's goals and values by driving revenue and profit performance from the Revenue Management team. Your main responsibilities will include the following. 

CORE RESPONSIBILITIES

  • Lead and Develop : Spearhead a team of Revenue Managers across central and property locations, providing leadership, coaching, and development.
  • Strategic Implementation : Champion comprehensive revenue management strategies to enhance market share and profitability across various streams including accommodations, meetings, events, golf, spa, and leisure.
  • Collaborative Partnerships : Work in commercial partnership with Revenue Managers, General Managers, and hotel teams to surpass monthly and annual revenue targets.
  • Representation : Act as the revenue and commercial specialist in Owner Review meetings.
  • Analytical Oversight : Set sales and pricing strategies based on robust commercial judgement utilising analysis, reporting, and business intelligence tools.
  • Optimisation : Conduct daily demand reviews and manage overbooking strategies to maximise RevPar and profit.
  • Market Analysis : Analyse both local and international market trends to tailor strategic and tactical activities at both hotel and brand levels.
  • Reporting and Feedback : Manage the production of monthly and annual reports, providing critical assessment and insightful commentary.
  • Innovation and Integration : Lead the development and integration of cutting-edge systems and processes, ensuring RBH remains a technological leader in the industry.
  • Portfolio Expansion : Oversee the integration and onboarding of new hotels into the RBH portfolio.

KEY REQUIREMENTS 

  • Experienced in working within a dynamic commercial environment with responsibility for multiple revenue streams.
  • Highly organised and brilliantly analytical.
  • A creative and forward-thinking problem solver.
  • Decisive, with demonstrable skills in making difficult decisions in a pragmatic and timely manner.
  • Resilient, determined and driven to achieve challenging targets.
  • Commercially savvy with a keen eye of detail.
  • A strong negotiator and influencer.
  • A confident public speaker with presentation skills to match.
  • A leader and motivator, inspiring others to excel.
  • An optimistic self-starter with a proven background in proactively identifying business opportunities.
  • Technically proficient with the full range of hospitality systems, e.g. PMS, CRS, RMS, GDS, Sales & Catering, Channel Manager and Microsoft Office products
  • Willing and able to travel regularly.

Working Arrangement

  • We offer a hybrid working model, provided you can access our Glasgow or Brentford branches when required.

Recruitment Process

  • The recruitment process will commence with a 1st stage interview via Microsoft Teams, week commencing 15 th July.

RBH BENEFITS 

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

Compensation  

  • Market related salary and annual salary review 
  • Annual performance-based bonus 
  • 34 days annual leave 
  • Additional day to celebrate a special event in your life

Family Friendly and Health & Wellbeing 

  • Enhanced maternity, adoption, and shared parental leave 
  • Paternity leave 
  • Paid compassionate leave
  • Employee Assistance Programme 
  • Life Assurance 
  • Company Sick Pay 
  • Cycle to Work Scheme

Social 

  • Yearly calendar of events 
  • Annual company awards ceremony 
  • Workplace wellness activities 
  • Community engagement activities 

Other Benefits 

  • Discounted accommodation across RBH and managed brand hotels
  • Up to 30% food & beverage discount at RBH hotels 
  • Free lunch whilst in the office 
  • Long service awards 
  • Refer a friend scheme 
  • Free onsite parking 
  • Course Sponsorship 

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

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