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Customer Category Manager

4 months ago

Gatwick, United Kingdom Nestle International Full time

Position Snapshot

Nestl? UK & Ireland

Customer Category Manager - Asda and external strategy

Location: Gatwick (Hybrid Working)

Attractive Salary + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits

To find out more about this opportunity, please speak to Ben Warner.

This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like for you.

Position Summary

Working as part of our CDT team within Nestl? Infant Nutrition and Dairy categories, we have an exciting and challenging Lead Customer Category Manager position available, where you will be directly responsible for the development, management and execution of our Customer Category Plans for one of our largest retailers.

In addition, you will have two Customer Category Managers reporting directly into you covering Morrisons, Boots, Pharmacy, Coop, Wholesale and Convenience, Value Retail and new business.

With this additional responsibility and line management you will also be responsible for developing our strategy to externalise our Category strategy and category plans with customers.

A day in the life of a Lead Customer Category Manager ...

The purpose of the role is to develop tailor and deploy, at a Customer level, channel & category plans and point of purchase solutions, to deliver Nestl? market share growth and overall category growth, whilst ensuring impartiality with the customer.

Key responsibilities will include but not be limited to the following:

  • Building external relationships, you will be the first port of call and a trusted source for Buying/Merchandising Teams for any category questions, insight & recommendations.
  • Execution of Nestl? Category Strategy, personalisation of the Category Strategy to meet the retailer's needs and generate engagement and commitment.
  • Executing the Category Drivers for the channel within your customer via the delivery of the POP Vision, through adjacency & flow recommendations to retailers at range reviews and throughout the year.
  • Deliver best in class insight, engaging retailers with promotional insight to influence the effective use of promotions, developing and implementing best in class examples of latest online and in store executions.
  • Deep understanding of the role of the Shopper within your Customer.
  • Lead the Category agenda within the ICP process, ensuring our internal plans are fit for purpose for our Customers.
  • Line manage two Customer Category managers and ensure their success in delivering the above key responsibilities within their customer units, as well as their training and personal development
  • Manage all aspects of the People process, from career development, salary management and annual PDP process.

What will make you successful?

  • Significant category and commercial experience, with a demonstrable record of success in delivering in a category management role
  • Strong data analysis and insight generation experience.
  • Ability to build strong relationships internally and externally within matrix and multifunctional teams.
  • Ability to work under pressure to deliver exceptional results.
  • Evidence of flexibility and agility and use of initiative to solve challenges rapidly and often creatively.
  • Love of learning, understanding 'why?' and ability to share this both externally and internally in a compelling way.
  • Prior line management experience preferable but not a must.

Why Nestl??

Across Nestl?, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. We will actively encourage you to gain different experiences in a wide range of roles across both Category Sales and Marketing. We want our people to have the breadth and depth of experience and as a result access fantastic career opportunities which could lead to a wide range of exciting roles both in the UK and across other markets. Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

What you need to know

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.

Job advert posting date 17/03/2023

Job advert closing date 31/03/2023

At Nestl?, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken

Right to work in the UK

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.