Director of Asylum and Human Rights Operations

2 months ago

Manchester, United Kingdom findajob.dwp Full time
As the Director for the Asylum and Human Rights Operation you will be responsible for c.

6,500 staff spread across multiple sites within the UK who provide a service to some of the most vulnerable members of society.

You will lead the end-to-end case working for asylum, family and human rights applications, advocating a constant focus on delivering robust and quality decisions whilst ensuring resources are effectively managed to meet demand.

You will need to be an inspirational leader, able to support, motivate and engage colleagues across dispersed teams. We are going through a period of large-scale change where building a strong team culture will be crucial. You will be comfortable driving performance that balances colleague well-being with improving productivity, efficiency and cost.

And you will need to work with our transformation team to modernise and digitise the asylum and human rights system, which still has a long journey to travel.


We are looking for a skilled communicator, who can build relations with a wide range of stakeholders, both internally across the migration and borders system, and externally with third sector organisations and other partners.

The ability to quickly gain the confidence and credibility of Ministers and senior officials within the Home Office and across Whitehall will be essential.

Person specification
Essential Criteria

The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:


Senior leadership experience with evidence of building an empowered and collaborative workforce including over multiple locations, and at scale, in a way that creates empowerment to make decisions.

The ability to set an inspiring vision and a credible strategy and business plan to bring that vision to fruition.

A track record of having delivered end to end service transformation as part of a wider system.

A proven track record of running large scale and complex operations delivering results in a complex and/or politically sensitive environment, aligning functions and resources, and deploying people and skills optimally to achieve strategic priorities, with a continual focus on driving high performance and productivity.

A highly effective and motivational communicator with a strategic mindset and an ability to comfortably interact with detail.

You should have experience of working and negotiating with both internal and external stakeholders within the public and/or private sector e.g.

government departments, representative bodies, regulators, local authorities.

The ability to operate effectively in a complex, multi-stakeholder environment, with a proven record of working with very senior decision-makers e.g.

ministers or executive and non-executive board members, being able to influence at these senior levels and effect delivery.

The flexibility and personal resilience to adapt to rapidly changing circumstances in an environment of regular scrutiny by the media, public and others.

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