Sales Administrator

2 months ago

Hounslow, Greater London, United Kingdom Adecco Full time

We have a fantastic opportunity for a Sales Administrator/ Coordinator in the steel industry. Our client, a leading organisation based in Hayes, is seeking a versatile and customer-focused individual to join their team.

As a Sales Administrator/ Coordinator you will play a pivotal role in managing contracts while delivering exceptional customer service. This is a hybrid role that requires a combination of contract management, customer service, and administrative skills.

Key Responsibilities:

  • Liaise with customers to establish contract requirements and build strong relationships.
  • Work closely with the Contracts Manager to gather forecasts and understand customer needs.
  • Visit customer sites when necessary to gain insights into their requirements.
  • Coordinate with the Production team to ensure contract requirements are met.
  • Monitor and manage customer delivery schedules to meet commitments.
  • Proactively identify and resolve any potential problems or customer complaints.
  • Maintain accurate records and document customer requirements for internal communication.
  • Identify opportunities for up-selling and generating leads for additional products.
  • Ensure administrative tasks related to contracts are efficiently handled.

Required Skills:

  • Strong communication skills to effectively engage with customers and team members.
  • Proficiency in Excel, Word, PowerPoint, and Outlook is essential.
  • Experience with CRM, SAP, and Success Factors is desirable.
  • Excellent organisational and administrative skills.
  • A proactive and ambitious approach to work.
  • Ability to handle multiple tasks and prioritise effectively.

Our client offers a competitive salary of up to 28,000 per year, depending on experience.

Working Hours: Monday to Friday 7.30am - 4pm

In addition, they provide a comprehensive benefits package including:

  • 25 days of annual leave plus bank holidays
  • Auto-enrolment pension scheme
  • Life cover
  • Westfield Medical Cover.

This role will be a hybrid role which will in the main be contracts but will also need to be comfortable with customer service and have skills to reflect this (speaking with customers/telephone usage/etc) along with administration experience.

The successful individual will also support with production planning. The client is seeking:

  • Keen and ambitious person showing willingness to learn.
  • Good office administration skills. Solid basics in using Microsoft Office (Excel, Outlook).
  • Open and assertive in communication with customers/team.

Joining our client's team means becoming part of a supportive and dynamic work environment. They value their employees' contributions and provide opportunities for professional development. If you are motivated, customer-focused, and eager to learn, this is the perfect opportunity for you.

Don't miss out on this exciting role Apply now to become a valued Contracts Coordinator with our client in Hayes.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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