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Venue Supervisor

2 months ago

London, Greater London, United Kingdom The Cause Full time

SUPERVISORS

The Cause is an award-winning, fully independent multi-venue dance music institution. We are a vital part of London's nightlife ecosystem and we pride ourselves in supporting charitable causes and championing underground dance music. Our open-door policy welcomes everyone equally, regardless of musical tastes, gender, race, class, age, sexual persuasion or kinks.

Whilst maintaining the ethos of The Cause and providing a platform for electronic artists to continue playing through the pandemic, through ventures such as Costa Del Tottenham, The Greyhound and All My Friend, provided a wider portfolio of entertainment, varying from food, comedy, cabaret, live music and DJ events.

Having secured new spaces for us to operate across London, we are recruiting for a variety of senior management positions to help manage the operations of the spaces, develop and grow the team and move the business forward.

This is an exciting opportunity to join an ambitious & creative team, and to make your mark on club culture in London from behind the scenes.

THE ROLE

To manage the day-to-day shift operations of both the front of house and bar team. Reporting to, and supporting the on-duty Venue Manager. As well as supporting the wider management team in the provision of an efficient & customer-service focused bar and food service establishment.

RESPONSIBILITIES

  • Oversee the daily operation of the bar; both the front of house & bar
  • Responsible for the smoothing running of the shift; acting autonomously to quickly resolve small issues and flagging issues with the Venue Manager for additional support
  • Supervising the efficient management of stock & consumables during shifts, ensuring no provisions run out during any events
  • Creating and maintaining a team environment; motivating and training team members to achieve and deliver high standards of customer service and alcohol service
  • Responsible for reporting and minimising wastage through adequate stock control and staff management during shifts
  • Maintain a safe and secure working environment
  • Ensure that all duties are carried out in line with Company and health and safety and other Company requirements
  • The efficient management of all staff attendance & breaks
  • Assisting and managing with the opening/closing & of the venue when events are in operation/shoots booked in

  • Developing and mentoring the bar, cloakroom & door team

SKILLS & EXPERIENCE

Must Have

  • Previous experience as a Bar Supervisor; supervising front of house staff, bartenders and barbacks
  • Excellent communication and people skills; friendly and approachable for staff and customers
  • A passion for bar work; a good working knowledge of cocktails, wines and beer.
  • Experienced in food handling, safety and preparation
  • Ability to remain calm under pressure and to provide a calming influence over junior members of staff during busy periods.
  • Available to work weekends including public holidays and late night hours.
  • Experience working with point-of-sale systems, in particular Goodtill
  • Desire to progress within the hospitality industry

Nice to Have

  • A passion for the live music industry, hospitality and the late night economy
  • Cocktail / mixology experience
  • Alcoholic beverage menu development

SALARY

  • £13 / hour
  • Shift Work

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender, reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

WHAT HAPPENS NEXT?

We receive a lot of applications and it does take a while to process these therefore if you do not hear from us immediately it means that we are still in the review process so do not panic.

We aim to get back to everyone that applies for this position within one month of the closing date however, we cannot offer feedback on CV's.

Shortlisted applicants will be asked to interview on site

Thanks for your interest in our space. We look forward to receiving your application.

Love,

Supportthecause :)

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