Co-ordinator, Frameworks

2 weeks ago


Birmingham, Birmingham, United Kingdom British Telecom Full time


Co-ordinator, Frameworks (Job Sharer)

Job Req ID: 33314

Posting Date: 13 May 2024

Function: Commercial Services

Unit: Business

Location:

Snowhill, Birmingham, United Kingdom

Salary: £31,980 (pro-rata)

Job Req ID: 33314

Posting Date: 13/05/2024

Function: CPS

Location: Birmingham

Salary: £31,980 (pro-rata)

Why this job matters

As the Co-ordinator for Frameworks you will be the point of contact for Crown Commercial Service (CCS), Public sector customers and BT sales teams in relation to Framework contract enquiries and order placement processes. You will provide the day-to-day management of these Framework contracts supporting the Operations and Compliance Manager, the Business Development Managers and Catalogue Development Managers. In doing this you will provide accurate and timely information on a monthly basis for each framework agreement which BT has achieved supplier status.

This role is a job share opportunity, meaning you will share the role with another individual, making this part time. You will be contracted to 18 hours per week. Please note we can be flexible on days you work.

What you'll be doing

  • Proactively manage incoming Framework Agreement & Contract queries ensuring timely recording, progression, resolution and support of Sales, Product and Marketing teams as directed. This means you will also notify the appropriate Account owner, making them aware of contract-related opportunities.
  • Deal with all Framework opportunities in the 'respond by' time frame, resulting in a bid or no-bid outcome.
  • Identify and record key data opportunities on 'SharePoint' and are updated as required, if BT are invited to further competition, ensure that the opportunity exists on Salesforce, tagging the Salesforce ID. Regularly analysing Salesforce reports for Won and Open Salesforce opportunities and tag them as Framework led.
  • Maintain relevant billing data, including obtaining, analysing and recording copy invoices, investigating anomalies with Operations and Compliance managers, while also generating management reports as directed.
  • Ensure access to BT systems is in accordance with current BT safety and security policies (such as data protection, compliance, authorised usage and access control), completing all mandatory training and keeping it up-to-date.

The skills you need

  • Able to build strong relationships with both internal and external stakeholders.
  • Experience of dealing with Public Sector customers, ideally in a procurement environment.
  • Extensive Knowledge of EE Mobile procedures including utilisation of CMP platform.
  • Highly motivated and thrives in a team environment.
  • Demonstrates excellence and compliance in the use of the relevant systems and processes.
  • Takes ownership of own performance and development.
  • Possesses excellent Time Management and Communication skills.
  • Maintains a high level of accuracy, especially when working under pressure.
  • Able to prioritise workload to uphold contractual obligations.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.



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