Senior Aircraft Charter Broker

4 weeks ago

Crawley, West Sussex, United Kingdom Line Up Aviation Full time

A fantastic opportunity has arisen with my client for a Senior Charter Broker on a permanent basis.

Role: Senior Charter Broker (Private Jets)
Salary: Upon Application
Location: Crawley - Onsite

Responsibilities:

  • Generate and manage a pipeline of qualified sales prospects, by targeting existing and potential clients through cold/warm calls, networking, in-person visits (UK/Abroad as required), emails, Linkedin etc.)
  • Keep an accurate and tidy CRM record of all clients, ensuring their contact details are up to date.
  • Identify new potential areas for business development.
  • Initiate and maintain business relationships with existing & prospective customers, airline & other suppliers, focusing on building long-term, meaningful relationships.
  • Oversee charter quotes by identifying and understand the needs of the customer to recommend the most appropriate charter options.
  • Manage charter flight bookings from enquiry to completion & setting up all pre-flight arrangements in a timely and accurate manner with handling agents, ground transport if required, catering companies etc. Ensure all our clients contracts, invoices and trip sheets are sent to the client and uploaded into our CRM in a timely manner.
  • Review the required airline documentation (contracts, insurance, AOC, Argus & Wyvern reports etc), ensuring our clients risk is mitigated and all essential contractual clauses are covered (training will be provided).
  • Monitor aircraft for arrival/departure and any information updates for immediate communication to customers. Troubleshoot and solve problems on flights. Handle post-flight closeouts.
  • Conform to standard operating procedures for sales as established by the company, including sales calls.
  • Be willing & flexible to travel on company business globally (meetings, networking events, flight representation etc).
  • Perform other work tasks, special projects and events allotted to you by management from time to time.
  • Assist with training junior brokers, passing down knowledge & experience, as well as supporting colleagues with advice & guidance.

Experience & Qualifications

  • 3 years of similar aircraft charter experience is essential.
  • A passion for aviation is essential.
  • Self-motivated and happy to work with a high degree of autonomy.
  • Calm disposition and positive outlook, particularly when working under pressure.
  • Tenacious and willing to keep trying in challenging situations.
  • Flexibility to change and adapt working hours and patterns if necessary, which may include weekends and evenings as necessitated by the needs of the business.
  • Strong communication skills (written and oral), and excellent telephone manners.
  • Team player who appreciates the value of co-operation within a local office and international teams. Good Integration / interaction with other team members.
  • Adapts and responds well to feedback and change.
  • Second language is desirable, but not essential.
  • Right to work in the UK.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation -
Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants.
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