Ecommerce Executive

2 months ago

MANCHESTER, United Kingdom CLUB L LONDON Full time
About us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce - an ambitious team of diverse, experienced and up-and-coming talents that we think you'd fit right into.

A role at Club L is more than a job, it's a lifestyle for the innovative, inspired and intuitive thinker.

Roles and Responsibilities
Work in synergy with cross functional teams to identify new growth opportunities and ways in which to improve our brand presenceOwner for all key trading activity, ensuring all key trading moments are planned and executedKey collaboration with digital marketing channel teams to ensure a consistent campaign plan catered to each channelPerform competitive analysis and identify gaps in site functionality and product featuresSupport business goals through effective site presentation, curation, and execution of trading and marketing strategiesCreate value throughout the onsite experience, identifying and understanding customers pain points, work with Digital teams in translating these into enhancement opportunities and engaging experiencesDrive site improvements to maximise Conversation and AOV and reduce bounce rateUnderstand the wider impact of front and back-end changes and decisions and feeding back to the team and the wider business with any pressure points, feedback & improvementsWorking closely with the Merch team to actively drive forward planning and executive brand campaign and NPDsUtilise analytical programs to make improvements onsite. Monitoring & reporting on changes/improvements and making changes where neededRequirements
Shopify experience is essentialIs aware of current and emerging best practice within ecommerce & fashion industryExperience of systems, notably Microsoft Excel & ShopifyBuilds collaborative, open relationships with all members of the team. Is able to coach and guide other team members effectivelyEnsures productive relationship between ecommerce and trading function and all other business areas to ensure goals achievedWorks reliably, accurately and is able to deliver relevant data to develop insight and reporting that will help shape decisions and provide insightClear, precise, and influential written and verbal communication skillsWhat's on offer?
Bi-Annual bonus scheme25 days of annual leave (plus bank holidays)Extra day off for your birthdayFlexible working hours around core hours of 10-4Early finish FridaysCycle to work schemeEnhanced pension contributionEnhanced maternity policy40% staff discountHealthcare CashplanFree onsite gymSocial events

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