Ecommerce Executive

6 months ago

Manchester, United Kingdom Club L London Full time

**About us**

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce - an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.

A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

**Roles and Responsibilities**
- Work in synergy with cross functional teams to identify new growth opportunities and ways in which to improve our brand presence
- Owner for all key trading activity, ensuring all key trading moments are planned and executed
- Key collaboration with digital marketing channel teams to ensure a consistent campaign plan catered to each channel
- Perform competitive analysis and identify gaps in site functionality and product features
- Support business goals through effective site presentation, curation, and execution of trading and marketing strategies
- Create value throughout the onsite experience, identifying and understanding customers pain points, work with Digital teams in translating these into enhancement opportunities and engaging experiences
- Drive site improvements to maximise Conversation and AOV and reduce bounce rate
- Understand the wider impact of front and back-end changes and decisions and feeding back to the team and the wider business with any pressure points, feedback & improvements
- Working closely with the Merch team to actively drive forward planning and executive brand campaign and NPDs
- Utilise analytical programs to make improvements onsite. Monitoring & reporting on changes/improvements and making changes where needed

**Requirements**:

- Shopify experience is essential
- Is aware of current and emerging best practice within ecommerce & fashion industry
- Experience of systems, notably Microsoft Excel & Shopify
- Builds collaborative, open relationships with all members of the team. Is able to coach and guide other team members effectively
- Ensures productive relationship between ecommerce and trading function and all other business areas to ensure goals achieved
- Works reliably, accurately and is able to deliver relevant data to develop insight and reporting that will help shape decisions and provide insight
- Clear, precise, and influential written and verbal communication skills

**What's on offer?**
- Bi-Annual bonus scheme
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- Early finish Fridays
- Cycle to work scheme
- Enhanced pension contribution
- Enhanced maternity policy
- 40% staff discount
- Healthcare Cashplan
- Free onsite gym
- Social events

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