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Ecommerce Executive

3 months ago

Manchester, United Kingdom Tagged Resources Full time

**Location**: Manchester

**Type**: Permanent

**Industry**: PPE

**Job Ref**: TGN4684

Our client a successful Textiles company are looking for an **Ecommerce Executive** working directly for our Head of eCommerce. This company has multiple branded B2B & B2C ecommerce websites that need continuing development & improvement.

This role is ideally suited to someone with experience selling online, but who is looking for an opportunity to learn & gain extra skills.

**The Role**:

- Keep categories and products up-to-date and error free across multiple websites & marketplaces.
- Maintain & optimise product feeds.
- Work with copywriters to produce customer friendly & SEO compliant content.
- Perform continuous keyphrase & competitor research to provide insight for other team members.
- Play an active part in the CRO process: suggest ideas & implement solutions to improve customer experience.
- Compile regular reports & provide analysis of key metrics.
- Manually process customer orders for fulfilment where automated systems are unable (not customer facing).
- Assist with coordinating the work of agency partners.
- Troubleshoot website issues, liaising with internal stakeholders & agency partners.
- Help out the team with rare stock related tasks & trading activities.
- Continually transform your own work processes to improve efficiency & quality of work.
- Assist the Head of eCommerce in any ad hoc tasks.

**Skills Required**:

- Strong MS Excel skills, including working with importing & exporting product data in bulk
- Basic understanding of HTML, CSS and JavaScript
- Basic image editing with Photoshop
- Working knowledge of interpreting Google Analytics data
- Admin websites in Magento, WooCommerce, Shopify, WordPress
- Experience selling on marketplaces
- Good eye for the UX design of websites
- Magento, WooCommerce, CRO, MS Excel, Google Analytics, UX, HTML, CSS, JavaScript, Shopify, WordPress, SEO, Photoshop. Advantageous but not essential.
- Quick learner with a strong commercial mindset
- Analytical thinker with a can-do attitude to finding answers
- Good communicator - a team player
- Experience of managing at least one ecommerce platform on a daily basis

**Benefits**
- 20 days holiday (in addition to bank holidays) plus holiday loyalty scheme.
- Staff discount on products
- Offices are 400 metres from the new Parkway Tram stop (Metrolink)
- Offices provide free parking
- Relaxed, professional and friendly working environment.
- Busy and varied workload
- Excellent chance for personal development