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Pensions Administrator

2 months ago

London, Greater London, United Kingdom Mercer Full time

Mercer Marsh Benefits – London

Mercer Marsh Benefits TM (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

Please note that if successful, you will be working from our London office and can work on a hybrid pattern spending 2 days working from home and 3 in the office.

Pensions Administrator

We are looking for a Pension Administrator to work with and provide support to our Workplace Savings Consultants and / or take the first step into a career in consulting.

This position would suit an experienced DC / DB / SIPP / SSAS / IFA Administrator looking for their next career move, or an Analyst /Associate wanting to widen their knowledge and experience of using a benefits management platform.

What can you expect?

  • An opportunity to learn new skills in a continuous improvement environment
  • Be led by approachable, friendly, and professional leaders where your progression and career development goals will be encouraged
  • To join a professional and friendly team who celebrate efforts and achievements with regular team socials and activities across the department

What's in it for you?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will count on you to:

  • Prepare pension governance slides – Gathering and analysing data and preparing pension governance sides for Workplace Savings Consultants to present to their clients.
  • Attend pension governance meetings – Writing minutes and following up on actions.
  • Onboarding / implementing new pension clients – Leading or working as part of a project team to ensure new clients pension arrangements are correctly set up on Darwin and/or with pension providers. Producing and checking employee facing documentation, including content to be hosted on Darwin. Working with the client to agree monthly pension processes and moving into ongoing business.
  • Pension change projects – Leading or working as part of a project team to delivery pension change projects including required changes in Darwin, for example, scheme, provider, default fund changes, TUPE groups, and contribution rule changes.
  • Auto enrolment work - Supporting consultants with AE implementations and re-enrolment projects using Darwin.
  • Maintaining employee facing documents on Darwin - Drafting and updating client specific pension documents following changes to a client's pension scheme or legislation changes.
  • Client query resolution – Under support and guidance of Workplace Savings Consultants, contacting and liaising directly with providers and employers on member queries or issues.
  • Darwin query resolution – reviewing Darwin pension and Auto-enrolment set ups and audit notes to resolve client queries.
  • Maintain all core MI systems - to support the production of quality MI.
  • Financials – where applicable, support the raising and checking of monthly invoicing.

What you need to have:

  • Degree qualification OR Administration experience
  • A good understanding of Microsoft applications such as Excel, Word, PowerPoint and Outlook
  • A strong desire to develop within Group Personal Pensions, learning about different insurers, products and clients

What makes you stand out?

  • Industry recognised qualifications (Not essential)

About Mercer

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 colleagues are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.