Customer Account Representative
4 weeks ago
Customer Account Representative
£14.79 per hour PAYE
Contract until Dec 2024
Ansty Park, Coventry (4 days per week on site)
Summary:
Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating internally to prepare and deliver quotations.
Role Responsibilities:
- Customer Account Representative is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system.
- quotes and customer documentation, prioritizing workload to ensure the customer always receives an excellent service.
- to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers’ buyers and supply chain personnel.
- any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied.
- costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required to produce accurate quotes.
- SAP product recognition to identify runner/repeater parts and what can be sold to the customer. For any stranger/alien parts raise the relevant enquiry process.
- receipt of orders for “out-of-production” products, gather the information necessary to prepare a quotation, which includes pricing, production lead time and terms and conditions.
- quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost
- and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations)
Experience Required:
- of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.)
- to understand and follow specific instructions and procedures
- to gather data, to compile information, and prepare reports
- verbal and written communication skills
- customer service orientation
- detail-oriented, and ability to multi-task
- to prioritize duties, to meet deadlines
- computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
- of SAP
-
Customer Accounts Representative
1 month ago
Coventry, United Kingdom Undisclosed Company Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Customer Account Representative
4 weeks ago
Coventry, United Kingdom Undisclosed Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Customer Accounts Representative
4 weeks ago
Coventry, Coventry, United Kingdom Undisclosed Company Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Customer Account Representative
3 weeks ago
Coventry, United Kingdom Undisclosed Full timeJob Description Customer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be...
-
Customer Account Representative
4 weeks ago
Coventry, United Kingdom Undisclosed Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Customer Account Representative
1 week ago
Coventry, United Kingdom Undisclosed Full timeJob DescriptionCustomer Account Representative£14.79 per hour PAYE Contract until Dec 2024Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible...
-
Customer Account Representative
4 weeks ago
Coventry, United Kingdom Undisclosed Full timeCustomer Account Representative£14.79 per hour PAYE Contract until Dec 2024Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Customer Account Representative
3 weeks ago
Coventry, United Kingdom Undisclosed Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible...
-
Customer Accounts Representative
4 weeks ago
Coventry, United Kingdom Experis - ManpowerGroup Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Coventry, United Kingdom Undisclosed Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Our client is currently searching for a Customer Account Representative to join their team in Coventry. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating...
-
Coventry, United Kingdom Undisclosed Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Our client is currently searching for a Customer Account Representative to join their team in Coventry. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating...
-
Commercial Account Representative
6 days ago
Coventry, United Kingdom Thefutureworks Full timeWe are pleased to assist our valued client who is a supply chain business based in Meriden. We are looking for a Commercial Account Representative join their Commercial team to service established brands within the supply chain, collaborating with keystakeholders to ensure an effortless customer journey is achieved. This position works effectively with the...
-
Customer Support Representative
4 weeks ago
Coventry, United Kingdom David Kennedy Recruitment Full timeDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Customer Support Representative to join their team in Hungary. Position: Customer Support Representative Location: Remote, Hungary Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Assist...
-
Customer Service Administrator
2 weeks ago
Coventry, United Kingdom Experis Full timeCustomer Service Administrator£14.79 per hour PAYE 6 monthsAnsty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class...
-
Customer Service Administrator
2 weeks ago
Coventry, United Kingdom Undisclosed Company Full timeCustomer Service Administrator £14.79 per hour PAYE 6 months Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering...
-
Customer Service Administrator
1 week ago
Coventry, Coventry, United Kingdom Undisclosed Company Full timeCustomer Service Administrator £14.79 per hour PAYE 6 months Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class...
-
Customer Service Administrator
2 weeks ago
Coventry, United Kingdom Experis - ManpowerGroup Full timeCustomer Service Administrator £14.79 per hour PAYE 6 months Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering...
-
Accounts Assistant
7 days ago
Coventry, United Kingdom Robert Half Full timeRobert Half are Currently recruiting for an Accounts Assistant to Join our Client In Coventry... My Client represents The Church of England in Coventry and Warwickshire and are looking for a New member to join the Team. Key responsibilities include - Purchase Ledger Sales Ledger Bank Reconciliations Monthly Balance sheet Accounts Other Software...
-
Telephone Service Representative
3 weeks ago
Coventry, United Kingdom Greater Giving, Inc. Full timeSummary of This Role Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries,...
-
Customer Service Advisor
4 weeks ago
Coventry, United Kingdom Brook Street Full timeCustomer Service Advisor Coventry (CV5) 12 month FTC Full Time Monday - Friday £20,000 Brook Street are looking for a service centre representative to join a small team in a large logistics organisation. Duties include: - Setting up / planning collections at the collection points. - Contacting collection points to arrange collection dates. - Sending...