Customer Service Administrator
3 weeks ago
Customer Service Administrator
£14.79 per hour PAYE
6 months
Ansty Park, Coventry (4 days per week on site)
Summary:
Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating internally to prepare and deliver quotations.
Role Responsibilities:
- The Customer Account Representative is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system.
- Raising quotes and customer documentation, prioritizing workload to ensure the customer always receives an excellent service.
- Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel.
- Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied.
- Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required to produce accurate quotes.
- Use SAP product recognition to identify runner/repeater parts and what can be sold to the customer. For any stranger/alien parts raise the relevant enquiry process.
- Upon receipt of orders for "out-of-production" products, gather the information necessary to prepare a quotation, which includes pricing, production lead time and terms and conditions.
- Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost
- Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations)
Experience Required:
- Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.)
- Ability to understand and follow specific instructions and procedures
- Ability to gather data, to compile information, and prepare reports
- Strong verbal and written communication skills
- Excellent customer service orientation
- Well-organized, detail-oriented, and ability to multi-task
- Ability to prioritize duties, to meet deadlines
- Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
- Knowledge of SAP
-
Service Advisor
2 days ago
Coventry, Coventry, United Kingdom Sytner Full timeAbout the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...
-
Finance Administrator
2 days ago
Coventry, Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full timeDo you have finance administrator experience, and are you seeking a new contract job in Warwick? Jonathan Lee Recruitment is helping a collaborative company recruit a Finance Administrator for an initial 6 month contract, and the role comes with an Umbrella contract rate of A£30.72 per hour (Inside IR35).As a Finance Administrator, you will manage and enact...
-
2 x Customer Success Manager
2 weeks ago
Coventry, Coventry, United Kingdom Manufacturing Technology Centre Full timeWe are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry.Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to provide support services to customers with a...
-
System Administrator
4 days ago
Coventry, Coventry, United Kingdom Digital Waffle Full timeJob Title: System Administrator Location: Coventry, UK (90% remote) Salary: £40,000 per annum Key Responsibilities:Manage and maintain Windows Server environments.Administer and support Microsoft Exchange Server.Oversee SQL Server databases and ensure their performance, security, and availability.Manage Microsoft 365 services, including Exchange, Exchange...
-
Safeguarding Administrator
1 week ago
Coventry, Coventry, United Kingdom Coventry Diocese Full timeThe Role of Safeguarding AdministratorWe have an exciting opportunity to join the Coventry Diocesan Safeguarding team as a Safeguarding Administrator. You will have excellent interpersonal skills with the ability to work successfully with a range of stakeholders. Effective communication skills, both verbal and written will be key, as well as working...
-
Senior Administrator
5 days ago
Coventry, Coventry, United Kingdom Thefutureworks Full timeSenior Administrator per hourCoventry City Centre based3-6 monthsThefutureworks are currently supporting Coventry University to recruit a Senior Administrator to join the team during their busy period.This role is based in Central Coventry and will be office based 5 days per week Monday to Friday Main Duties and ResponsibilitiesDeal with enquiries related to...
-
Despatch Administrator IMMEDIATE START
2 days ago
Coventry, Coventry, United Kingdom Office Angels, UK Full timeJob role: Despatch Administrator Office Culture: Friendly environment, collaborative, social, team orientated.Daily Rate: £94 per day, PLUS HUGE BENEFITS AND HOLIDAY PAY.Hours: Rotational shifts Monday to Friday 8.00am - 4.00pm & 10:00am - 6:00pm **Amazing opportunity to work for a highly successful organisation**Do you have strong administration...
-
Financial Planning Administrator
2 days ago
Coventry, Coventry, United Kingdom Idex Full timeFinancial Planning Administrator Flexible hybrid working, competitive salary, bonus and full benefits including non-contributory pension and private medical. A chartered and professional Financial Planning firm have a client support and administration opportunity.Responsibilities include: Experience of working within an IFA/ financial planning firm in an...
-
Administrator (Fundraising & Operations)
5 days ago
Coventry, Coventry, United Kingdom Cord Full timeWhere conflict and division increase, Cord works for peace. Where Human Rights are denied, Cord strives for freedom. Where people suffer trauma, Cord facilitates healing.We are looking for a highly motivated and experienced Administrator to support our Fundraising activities, ensure the smooth running of our UK office and assist our Leadership Team. This is...
-
Customer Accounts Representative
1 month ago
Coventry, Coventry, United Kingdom Undisclosed Company Full timeCustomer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for...
-
Field Service Engineer
2 days ago
Coventry, Coventry, United Kingdom Premier Technical Recruitment Ltd Full timeMechanical Field Service EngineerCoventry / home base - UK wide coverageTo cGBP35k - increasing after probationary period to cGBP38k + car + generous benefits + extensive overtimeOur client has been established for almost 160 years and are globally recognised as market leaders in the development and manufacture of production systems associated with gears,...
-
Service Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom Ltd. Full timePrimary Purpose The Service Manager plays a crucial role in supporting our clients. Plans, monitors and manages internal projects from initiation through completion. Secures required resources and uses formal processes and tools to manage resources, budgets, risks and changes. Manages projects to ensure on-time completion according to specifications and...
-
Field Service Engineer in Coventry)
2 days ago
Coventry, Coventry, United Kingdom Recruit Mint Full timeWe are currently seeking a Home Based Field Service Engineer to join our bespoke machinery company. This exciting role involves servicing clients both in the UK and internationally, providing rewarding challenges that require strong problem-solving skills and self-reliance. If you are passionate about technology and excel in dynamic environments, we invite...
-
Student Records Assistant x2
1 month ago
Coventry, Coventry, United Kingdom University of Warwick Full timeAbout the Role The successful candidate will need to deliver excellent customer service to students and staff. They will possess a high degree of flexibility, perseverance and a willingness to adapt to the changing demands of an increasingly varied student journey. The successful candidate will need to be prepared to constantly learn University policies and...
-
Coventry, Coventry, United Kingdom Age UK Coventry & Warwickshire Full timeDuties and responsibilities: To supervise, lead and develop a team of caseworkers. Identify relevant training and development requirements for caseworkers to enable quality assurance. To work closely with the services manager to implement clear processes within the service. To work proactively with all functions and team members within the money management...
-
Co-op Careers – Funeral Service Crew
1 month ago
Coventry, Coventry, United Kingdom Coop Jobs Full timeJob Description:We're looking for caring people to join the Co-op Funeralcare team. You don't need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to deliver a first class funeral service, we'll support you with training from the get-go. We'll also offer you a competitive...
-
Executive Assistant
2 days ago
Coventry, Coventry, United Kingdom Manufacturing Technology Centre Full timeWe are looking for an Executive Assistant to join our MTC Training Team on a 6 month fixed-term contract.In the role you will:Provide comprehensive administrative support to the Executive Team Member(s) Ensure the Directors receive the support and information necessary to run all aspects of the MTC business effectively, in line with the business plan.Ensure...
-
Sales Coordinator
2 days ago
Coventry, Coventry, United Kingdom Office Angels, UK Full timeJob role: Export Sales CoordinatorOffice Culture: Friendly environment, collaborative, social, team orientated.Daily Rate: £87.92 per day, PLUS HUGE BENEFITS AND HOLIDAY PAY.Hours: Rotational shifts Monday to Friday 8.00am - 4.00pm & 10:00am - 6:00pm **Amazing opportunity to work for a highly successful organisation**Do you have strong administration...
-
Forklift Engineer
3 weeks ago
Coventry, Coventry, United Kingdom Octane Recruitment Full timeVacancy: Field Service Engineer (Forklifts) Location: Coventry / East midlands / West Midlands / South Birmingham, all areas wanted Hours: Monday to Friday 40 hoursSalary: 32,000 to 34,000 basic, OTE 40,000 plus company vanOC17151 / Forklift EngineerDo you want to work for one of the worlds largest material handlers in the world? A company that offer...
-
Executive Assistant
2 days ago
Coventry, Coventry, United Kingdom Manufacturing Technology Centre Full timeWe are looking for an Executive Assistant to join our MTC Operations Admin Team based in Coventry. This role is a 6 month fixed-term contract.In this role you will:Provide comprehensive administrative support to the Executive Team Member(s)Ensure the Directors receive the support and information necessary to run all aspects of the MTC business effectively,...