Process Automation Specialist

3 weeks ago

United Kingdom Swissport Full time

Job Title: Process Automation Specialist

Location: United Kingdom, Remote

Reporting to: Process Automation Manager


About Swissport


We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.


In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.


The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.


"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.


“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.


"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.


These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.



About the Job


IT Solution specialist plays key role in process automation & digitalization development, supporting build solutions and business users. This role is comparable to application developer role as well requires analytical skills with understanding business processes. Process Automation team works in close relationship with Business Consulting Teams. To success in this role you need basic understanding of process automation & digitalisation and Microsoft Power Platform tools.


Responsibilities


  • Analyse the customer requirements in collaboration with Business consulting and other related teams/partners.
  • Design and Develop applications and solutions.
  • Create and maintain solution Documentation.
  • Present and demonstrate solutions.
  • Implement custom solutions and support them.
  • Maintain build solutions and seek enhancements.
  • Support platform development, governance and changes.
  • bring new innovative way of working to team.
  • Contribute your know-how and teach colleagues.


Compliance


  • Adhere to Swissport IT Policy
  • Adhere to Swissport ITSM standards & policies
  • Adhere to Swissport IT Enterprise Architecture standards
  • Adhere to Swissport IT Program & Program Management standards
  • Adhere to Swissport IT Security standards & policies
  • Adhere to any other Swissport non-IT compliance standards
  • Adhere to Swissport IT Vendor Management framework
  • Ensure deployment of the Corporate QHSE Manual


Qualifications and Competencies


  • Strong analytical, planning and problem-solving skills
  • Strong knowhow of Office products (SharePoint, PowerApps, Power Automate)
  • Azure, CDS, RPA, SQL, JSON, HTTP REST knowledge seen as advance
  • Abilito to work a highly dynamic team focused towards Digital Transformation
  • Ability to work and succeed in a dynamic and multi-cultural matrix organization
  • Broad understanding of a business or service environment and awareness of the factors that influence business decisions and strategy
  • Strong written and oral presentation skills
  • Fluent command of verbal and written English as the corporate language; knowledge of any other language would be an advantage

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