Medical Information Customer Experience Specialist
3 weeks ago
Job Title: Medical Information Customer Experience Specialist
Location: Surrey, KT20 7NT
Job Type: 12-Month Contract
Job Description
As a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service. You’ll handle inquiries via phone, email, webform, live chat, or mail, documenting responses according to SOPs and regulatory guidelines. You’ll also support second-line content management and assist with continuous process improvements.
Qualifications
- Education: Degree in life sciences/healthcare (Pharmacy degree preferred).
- Experience: 1-2 years in medical information or a related field, plus customer service experience.
- Skills: Proficient in English and Dutch (C1 level), with strong communication and interpersonal skills. Additional European language skills are a plus.
Additional Info
- May involve occasional bank holiday work and hours outside the norm.
- Strong decision-making, accountability, and relationship-building skills required.
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Surrey, United Kingdom TekWissen UK Full timeJob Title: Medical Information Customer Experience SpecialistLocation: Surrey, KT20 7NTJob Type: 12-Month ContractJob DescriptionAs a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service. You’ll handle inquiries via...
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Surrey, United Kingdom TekWissen UK Full timeJob Title: Medical Information Customer Experience Specialist Location: Surrey, KT20 7NT Job Type: 12-Month Contract Job Description As a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service. You’ll handle...
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Surrey, United Kingdom TekWissen UK Full timeJob Title: Medical Information Customer Experience SpecialistLocation: Surrey, KT20 7NTJob Type: 12-Month ContractJob DescriptionAs a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service. You’ll handle inquiries via...
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Surrey, United Kingdom TekWissen UK Full timeJob Title: Medical Information Customer Experience SpecialistLocation: Surrey, KT20 7NTJob Type: 12-Month Contract*Dutch language(speaking must)Job Description:As a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service....
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Surrey, United Kingdom TekWissen UK Full timeJob Title: Medical Information Customer Experience SpecialistLocation: Surrey, KT20 7NTJob Type: 12-Month Contract*Dutch language(speaking must)Job Description:As a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service....
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Surrey, United Kingdom TekWissen UK Full timeJob Title: Medical Information Customer Experience SpecialistLocation: Surrey, KT20 7NTJob Type: 12-Month Contract*Dutch language(speaking must)Job Description:As a Medical Information Customer Experience Specialist, you’ll provide high-quality technical and medical information to Healthcare Professionals and patients, ensuring excellent customer service....
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