BPO Relationship Manager

2 days ago

England, United Kingdom Fruition IT Full time

Job Title: BPO Relationship Manager

Salary: Up to £120k + bonus + 10% non-contributory pension + 25 days holiday

Location: Manchester or London (Hybrid - 2/3 days in the office)

I am currently recruiting for an exceptional role with a market leading organisation in the insurance sector. This vital role will act as the Relationship Manager with the organisation's primary BPO partner. You will be the main conduit between the organisation and the BPO partner, leading on the strategic elements of the relationship such as ensuring the service provided meets the strategic objectives of the organisation, ensuring that the services the BPO partner provide are fully leveraged and looking for opportunities to enhance the effectiveness of the relationship. You will engage with stakeholders from across the organisation to understand their challenges and how the BPO partner can provide solutions to their challenges.

This role would suit someone who has previously managed a BPO partner or technology supplier in a complex organisational environment and has a solid understanding of how BPO processes and digital transformation can benefit an organisation and improve efficiencies.

Required Skills/Experience

  • Proven experience managing BPO partner relationships
  • Good grounding in technology/digital delivery, experience of interfacing with technology delivery teams as part of delivering technology projects
  • Proven track record of influencing stakeholders across an organisation, you will be able to show demonstrable experience of strong influencing skills.
  • Exceptional interpersonal skills and strong communication skills
  • Experience of delivering technology driven projects, in particular software/platform development and release.
  • Experience in the London Insurance market is highly beneficial

The role will involve bi annual travel to India so you must be able to travel freely with no restrictions.

If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

  • BPO Relationship Manager

    2 weeks ago

    England,, UK, United Kingdom Fruition IT Full time

    Job Title: BPO Relationship ManagerSalary: Up to £120k + bonus + 10% non-contributory pension + 25 days holidayLocation: Manchester or London (Hybrid - 2/3 days in the office)I am currently recruiting for an exceptional role with a market leading organisation in the insurance sector. This vital role will act as the Relationship Manager with the...

  • BPO Relationship Manager

    2 days ago

    England, United Kingdom Fruition IT Full time

    Job Title : BPO Relationship Manager Salary: Up to £120k + bonus + 10% non-contributory pension + 25 days holiday Location: Manchester or London (Hybrid - 2/3 days in the office) I am currently recruiting for an exceptional role with a market leading organisation in the insurance sector. This vital role will act as the Relationship Manager with the...

  • BPO Relationship Manager

    2 weeks ago

    Eastern England, United Kingdom Fruition IT Full time

    Job Title: BPO Relationship ManagerSalary: Up to £120k + bonus + 10% non-contributory pension + 25 days holidayLocation: Manchester or London (Hybrid - 2/3 days in the office)I am currently recruiting for an exceptional role with a market leading organisation in the insurance sector. This vital role will act as the Relationship Manager with the...

  • Client Relationship Manager

    2 weeks ago

    England,, UK, United Kingdom Membership Bespoke Full time

    Client Relations ManagerMembership OrganisationSalary: £48K per annum + car allowanceHours: Full-time, 12-month fixed term contract with potential to become permanentLocation: Remote working or hybrid with office attendance in London, Kent or MidlandsMust be willing to travel nationally and attendance at regional events will be requiredThe purpose of the...

  • Client Relationship Manager

    2 days ago

    England, United Kingdom Membership Bespoke Full time

    Client Relations ManagerMembership OrganisationSalary: £48K per annum + car allowanceHours: Full-time, 12-month fixed term contract with potential to become permanentLocation: Remote working or hybrid with office attendance in London, Kent or MidlandsMust be willing to travel nationally and attendance at regional events will be requiredThe purpose of the...

  • Client Relationship Manager

    2 days ago

    England, United Kingdom Membership Bespoke Full time

    Client Relations Manager Membership Organisation Salary: £48K per annum + car allowance Hours: Full-time, 12-month fixed term contract with potential to become permanent Location: Remote working or hybrid with office attendance in London, Kent or Midlands Must be willing to travel nationally and attendance at regional events will be required The...

  • Client Relationship Manager

    2 days ago

    England, United Kingdom Membership Bespoke Full time

    Client Relations ManagerMembership OrganisationSalary: £48K per annum + car allowanceHours: Full-time, 12-month fixed term contract with potential to become permanentLocation: Remote working or hybrid with office attendance in London, Kent or MidlandsMust be willing to travel nationally and attendance at regional events will be requiredThe purpose of the...

  • Relationship Manager

    2 days ago

    South West England, United Kingdom Prospect Us Full time

    Prospectus is pleased to be working with The Printing Charity, a national charity established in 1827. They are the UK's second oldest occupational charity, providing practical, emotional, and financial support to people who work, or have worked in the printing,publishing, packaging, paper, and graphics sectors. At an exciting time of growth, they are now...

  • Relationship Manager

    5 days ago

    South West England, United Kingdom HUC Full time

    Are you an accomplished Relationship Manager, ready to use your knowledge and skills to add value to our growing and innovative organisation? Can you help shape and accelerate our future growth by creating opportunities through engaging with new and existing customers? Are you proactive, organised and a great communicator looking for a new opportunity? We...

  • Client Relationship Manager

    2 weeks ago

    Eastern England, United Kingdom Membership Bespoke Full time

    Client Relations ManagerMembership OrganisationSalary: £48K per annum + car allowanceHours: Full-time, 12-month fixed term contract with potential to become permanentLocation: Remote working or hybrid with office attendance in London, Kent or MidlandsMust be willing to travel nationally and attendance at regional events will be requiredThe purpose of the...

  • Property DA Underwriter/Relationship Manager

    4 weeks ago

    England, United Kingdom IDEX Consulting Ltd Full time €100,000

    Delegated Authority Scheme Underwriter Location: London/Hybrid working Reporting to: Head of Residential – Real Estate You excel at taking initiative and fostering collaboration among internal and external stakeholders to drive mutual growth. The role offers hybrid working. Broker Relationship Management: Scheme Development and Analysis: ...

  • Property DA Underwriter/Relationship Manager

    4 weeks ago

    England, United Kingdom IDEX Consulting Ltd Full time €100,000

    Delegated Authority Scheme Underwriter Location: London/Hybrid working Reporting to: Head of Residential – Real Estate You excel at taking initiative and fostering collaboration among internal and external stakeholders to drive mutual growth. The role offers hybrid working. Broker Relationship Management: Scheme Development and Analysis: ...

  • Property DA Underwriter/Relationship Manager

    4 weeks ago

    England, United Kingdom IDEX Consulting Ltd Full time €100,000

    Job Title: Delegated Authority Scheme Underwriter Location: London/Hybrid working Salary Package: Up to £100,000 Reporting to: Head of Residential – Real Estate Role Overview: This position involves managing and optimising clients' delegated authority schemes to ensure their success and profitability. You excel at taking initiative and fostering...

  • Property DA Underwriter/Relationship Manager

    4 weeks ago

    England, United Kingdom IDEX Consulting Ltd Full time

    Job Title: Delegated Authority Scheme Underwriter Location: London/Hybrid working Salary Package: Up to £100,000 Reporting to: Head of Residential – Real Estate Role Overview: This position involves managing and optimising clients' delegated authority schemes to ensure their success and profitability. You excel at taking initiative and fostering...

  • Property DA Underwriter/Relationship Manager

    4 weeks ago

    England, United Kingdom IDEX Consulting Ltd Full time €100,000

    Job Title: Delegated Authority Scheme Underwriter Location: London/Hybrid working Salary Package: Up to £100,000 Reporting to: Head of Residential – Real Estate Role Overview: This position involves managing and optimising clients' delegated authority schemes to ensure their success and profitability. You excel at taking initiative and fostering...

  • Property DA Underwriter/Relationship Manager

    1 month ago

    England, United Kingdom IDEX Consulting Ltd Full time

    Job Title: Delegated Authority Scheme UnderwriterLocation: London/Hybrid workingSalary Package: Up to £100,000Reporting to: Head of Residential – Real EstateRole Overview:This position involves managing and optimising clients' delegated authority schemes to ensure their success and profitability. You excel at taking initiative and fostering collaboration...

  • Property DA Underwriter/Relationship Manager

    1 month ago

    England, United Kingdom IDEX Consulting Ltd Full time

    Job Title: Delegated Authority Scheme UnderwriterLocation: London/Hybrid workingSalary Package: Up to £100,000Reporting to: Head of Residential – Real EstateRole Overview:This position involves managing and optimising clients' delegated authority schemes to ensure their success and profitability. You excel at taking initiative and fostering collaboration...

  • Property DA Underwriter/Relationship Manager

    1 month ago

    England,, UK, United Kingdom IDEX Consulting Ltd Full time

    Job Title: Delegated Authority Scheme UnderwriterLocation: London/Hybrid workingSalary Package: Up to £100,000Reporting to: Head of Residential – Real EstateRole Overview:This position involves managing and optimising clients' delegated authority schemes to ensure their success and profitability. You excel at taking initiative and fostering...

  • Strategic Account Relationship Manager

    2 weeks ago

    Eastern England, United Kingdom Membership Bespoke Full time

    Job Description: Strategic Account Relationship ManagerCompany Overview: Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and...

  • Industrial Customer Relationship Manager

    3 weeks ago

    East of England, United Kingdom Jackson Hogg Ltd Full time

    Job OverviewWe are currently supporting an award-winning water retailer to appoint a seasoned professional in the field of Industrial Customer Management. This role involves managing and maintaining existing customer relationships within the Industrial Account Management team.The key focus of this position is to retain and grow existing customer portfolios...