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Customs Customer Service Specialist

4 months ago

England, United Kingdom Fn Customs Agency Full time

Be the Customer Service Hero: Navigate Global Trade for Our Thriving Customs Clearance and Freight Forwarding Company (Turkish Speaker)


Ready to ditch the daily grind and become a vital link in our dynamic freight forwarding team?

We're a growing customs clearance and freight forwarding agency, and we're searching for a passionate Turkish-speaking Customs Customer Service Specialist to join our ranks In this role, you'll be the ultimate customer champion, ensuring seamless customs clearance for our clients' road and sea shipments – from the very first steps to final delivery.


Why is this different?

  • Make a Global Impact: Guide our clients' shipments through complex customs regulations, ensuring smooth international trade. Every day brings new challenges and opportunities to make a real difference.
  • Remote Flexibility: Enjoy the freedom and work-life balance of a remote position. We trust you to deliver results, wherever you're most productive.
  • Supportive Team: Experience the camaraderie of a friendly, collaborative team. We're all on the same journey, and we're here to support each other's success.
  • Competitive Compensation: We offer a competitive salary and benefits package to reward your dedication and expertise.


Are you the Ideal Candidate?

  • Customs Knowledge Master: You possess a good understanding of Freight forwarding; road shipments, sea container shipments, customs clearance, regulations, procedures, and best practices.
  • Turkish Translation Powerhouse: Fluency in both English and Turkish is essential to effectively communicate with clients and navigate Turkish customs processes.
  • Customer Champion: You have a passion for exceeding customer expectations. Building trust and rapport comes naturally to you.
  • Detail-Oriented Dynamo: Accuracy and meticulous attention to detail are your superpowers. You can juggle multiple tasks and ensure shipments stay on track.
  • Problem-Solving Pro: You thrive on finding solutions to complex challenges and unforeseen obstacles.
  • Communication Ace: You excel at clear and concise communication, both written and verbal.
  • Tech-Savvy Specialist: You're comfortable using relevant software and systems to manage customs documentation and track shipments efficiently.
  • Team Player: You enjoy collaborating with colleagues from different departments to achieve shared goals.


Thriving in a Remote Environment?

If you're a self-starter with a passion for customs, fluency in Turkish, and a drive to provide exceptional customer service, we want to hear from you In this remote position, you'll have the flexibility to manage your time effectively and excel from the comfort of your home office.


Ready to join our team and embark on a rewarding career in global trade? Apply today

Please note: Only fluent Turkish speakers with a strong understanding of customs regulations will be considered.