Customer Service Advisor

3 weeks ago


Andover, United Kingdom Attega Group Ltd Full time
Customer Service Advisor
£13.44 per hour  
Andover
Full Time | Temporary to Permanent  
Monday to Friday 9am – 5pm  
Do you enjoy helping customers and have communication skills?
Are you immediately available or have little notice?
Attega Group is currently partnering exclusively with our client in recruiting a customer service advisor to join the team.
The main purpose of this role is to deal with customer requests via different channels such as emails and calls
In return, our client is offering a salary of £13.44 per hour 25 days holiday, onsite parking.
This is a full-time, temporary to permanent The hours of work will be 9am -5pm Monday to Friday
Reporting to the Line Manager your responsibilities will include:
Be the first point of contact for customers via calls, email, webchat and walk-ins
Respond to all customer queries in a professional and timely manner
Liaise with external departments on delivery SLA’s
Ensure all customers are receiving the highest level of customer service
The ideal candidate:
Be immediately available or have little notice
Have strong customer service skills
Excellent communication skills written, oral and listening
Be available to work in the office Monday to Friday
For more information on our Customer service role, please contact Dan Austin Noakes in the Attega Group offices today

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