Customer Support Advisor

3 weeks ago


Andover, United Kingdom FlexiNet Full time

We’re looking for an enthusiastic **Customer Support Advisor **to join our growing technology business based in **Andover.**

**Role and Responsibilities**:

- Answer incoming calls from customers
- Raise tickets and follow these through to completion, speaking to customers as well as suppliers
- Work closely with the Operations Director to discuss operational issues and resolutions
- Deal with customer requests in a timely manner

**Requirements**:

- Strong phone handling skills and active listening
- Familiarity with CRM systems
- Competent in Microsoft Office, particularly, Outlook, Excel and Teams
- Excellent communication skills, written and verbally
- Team player

**Salary**:
**£20,000 - £23,000**

**Experience**:
Customer Service: 1 year (required)

**Job Type**:
Full-time, Permanent

**Schedule**:
Monday - Friday 8.30pm - 5:30pm No weekends

**Ability to commute**

On-site parking & Transport links to Andover, SP10 1RL

**Education**

GCSE or equivalent (required)

**Industry** Telecommunications

**Employment Type** Full-time

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Andover: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Expected start date: 19/06/2023



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