Customer Service Advisor
3 weeks ago
Customer Service Advisor
£19,000.00-£25,000.00 per year depending on experience
8 - 5 Monday - Thursday, 8 - 12 Friday
Andover
Permanent
My highly successful Building Supply Merchants are looking to hire an experienced Customer Service Advisor to help with their continued growth. If you are hardworking and dedicated, this is the ideal job for you.
Key Responsibilities:
- Answer incoming calls from customers, process orders and quotations.
- Raise tickets from incoming Customer Service calls, follow tickets through to completion. This involves speaking with customers as well as suppliers to source replacement products and parts.
- Address raised tickets through to comprehensive resolution using the "5 whys" method.
- Meet Operations Director and Supervisor on a weekly basis to discuss operational issues and resolutions.
- Create internal tickets to drive change and improve performance.
- Manage customer's expectations by advising lead times and updates on back-order products.
- Pass on all order amendment details to warehouse operations team.
- Assist customers with alternative stock availability / solutions.
- Raising purchase orders for replacement stock and special order stock.
- Assist with identifying process improvements for order processing, complaint resolution and error reductions.
-
Customer Service Advisor
1 month ago
Andover, United Kingdom Reed Business Support Full timeCustomer Service Advisor Salary £21,000 Permanent Full-time Shift work between 08:00 - 18:00 Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Advisor. This is an excellent opportunity for an individual with strong communication skills. As a Customer Service...
-
Customer Service Advisors
5 days ago
Andover, United Kingdom Huntress Full timeCustomer Service Advisors Needed Location in Andover Salary - £22,000 to £25,000 Due to our client's continued success they are now looking for a highly motivated and enthusiastic Customer Service Advisor to join their successful and rapidly growing sales team based in Andover. With competitive salaries and a generous commission structure, this is an...
-
Customer Service Advisor
3 weeks ago
Andover, Hampshire, United Kingdom Attega Group Ltd Full timeCustomer Service Advisor £13.44 per hour Andover Full Time | Temporary to Permanent Monday to Friday 9am - 5pm Do you enjoy helping customers and have communication skills? Are you immediately available or have little notice? Attega Groupis currently partnering exclusively with our client in recruiting a customer service advisor to join the...
-
Customer Service Advisor
1 day ago
Andover, United Kingdom Momentum Security Recruitment Full time**Customer Service Advisor** **Location: Fully home based remote working** **Salary: £21,200 + laptop, phone, benefits (23 days holiday)** **Role: Permanent / Full Time** **Hours: 9am - 5:30pm (Monday to Friday)** Are you seeking a permanent home based positionthat offers long term career development? Do you thrive in a busy and varied customer focused...
-
Customer Service Advisors
6 days ago
Andover, United Kingdom Huntress Full time**Customer Service Advisors Needed ASAP** **Location: Andover** **Salary: £22,000 to £25,000** Due to our client's continued success they are now looking for a highly motivated and enthusiastic Cusotmer Service Advisor to join their successful and rapidly growing sales team based in**Andover**. With competitive salaries and a generouscommission...
-
Customer Training Support Advisor
3 weeks ago
Andover, Hampshire, United Kingdom Attega Group Ltd Full timeCustomer Service Advisor £44 per hour Full Time | Temporary to Permanent Monday to Friday 9am - 5pm Do you enjoy helping customers and have communication skills? Are you immediately available or have little notice? Attega Groupis currently partnering exclusively with our client in recruiting a customer service advisor to join the team. ...
-
Customer Care Advisor
16 hours ago
Andover, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer care advisor vacancy in Andover offering £21,600 PA + hybrid working. Your new company - Your new company has their two purpose-built distribution centres located in Andover has a team of just over 65 colleagues. - They are working hard to improve their sustainability through eco initiatives to help save the planet as well as money whether that is...
-
Parts Advisor in Andover)
2 days ago
Andover, United Kingdom Kemp Recruitment Limited Full timeTitle: Parts Advisor Salary: Up to £35,000 Location: Amesbury Overtime paid at an increased rate Excellent company benefits About your new company: A leading organisation within the Agricultural Industry is seeking an experienced Parts Advisor to join their team on a full-time permanent...
-
Parts Advisor in Andover)
2 days ago
Andover, Hampshire, United Kingdom Kemp Recruitment Limited Full timeTitle: Parts Advisor Salary: Up to £35,000 Location: Amesbury Overtime paid at an increased rate Excellent company benefits About your new company: A leading organisation within the Agricultural Industry is seeking an experienced Parts Advisor to join their team on a full-time permanent basis. About your new Parts Advisor role: Responsible for the selling...
-
Internal Sales Advisor
1 week ago
Andover, United Kingdom Ernest & Co Recruitment Limited Full timeInternal Sales Advisor We are now recruiting on behalf of a fantastic company in Andover who are seeking an additional Internal Sales Advisor to join their friendly and dynamic team! The role of Internal Sales Advisor is a full-time, permanent position offering Monday-Friday 0900-1700 (office based) with a salary of £28,000 per year plus bonuses, 38 days...
-
Hr Advisor
1 week ago
Andover, United Kingdom Tulip Recruitment Full timeWe are seeking an experienced HR Advisor for a fixed term contract until March 2025 for a professional and vibrant organisation. The ideal candidate will have previous experience gained from within a generalist role and experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now would preferred.The role is flexible and...
-
Hr Advisor
1 week ago
Andover, United Kingdom Tulip Recruitment Full timeWe are seeking an experienced HR Advisor for a fixed term contract until March 2025 for a professional and vibrant organisation. The ideal candidate will have previous experience gained from within a generalist role and experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now would preferred. The role is flexible and...
-
Customer Service Specialist
1 week ago
Andover, Hampshire, United Kingdom ReQuire Consultancy Full timeA fantastic opening for an excellent Customer Service Advisor to join a growing INBOUND team in one of Andover's fastest growing companies. A unique opportunity which is offering a healthy salary as well as impressive benefits including 38 days holiday per year! This is an opportunity we are looking to fulfil over the coming weeks as the business...
-
Outbound Customer Service Advisor
1 week ago
Andover, Hampshire, United Kingdom Progresso Search Full timeOur client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team. Hours: Monday to Friday 09:00 – 17:00 which will include occasional Saturdays in return for a day in lieu. Achieve department sales conversion targets...
-
Parts Advisor
5 days ago
Andover, United Kingdom BP Rolls Group Ltd Full time**Job description - Parts Advisor Andover** **We are looking for a motivated and enthusiastic individual to join our Andover Headquarters as a Parts Advisor** **The role** The duties of this role include: - Assisting Managing the parts department operation and co-ordinating orders, deliveries and returns. - Monitoring and managing stock / inventory...
-
Customer Services Manager
1 month ago
Andover, United Kingdom Personnel Selection Full timeWe are recruiting for a Customer Service Manager to assist with the continued upward growth of our well-established company in Andover. This role is an exciting opportunity to combine your desire to deliver excellent customer service with your drive forcustomer growth. Our team operate at the highest standards and customer service is at the heart of...
-
Customer Service Administrator
1 week ago
Andover, United Kingdom Elis UK Limited Full timeIntroduction Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to...
-
HR Advisor
2 days ago
Andover, United Kingdom Gi Group Full timeHR Advisor £28,727 per annum Hybrid role, with occasional travel to the local office Permanent - Monday to Friday, 37.5 hours per week 8:30am - 17:00pm Would you like to work within a rewarding and motivating HR Advisor role, where you can make a difference to people's lives? We are currently supporting our clients growth in the HR team. Here you...
-
HR Advisor
13 hours ago
Andover, United Kingdom Gi Group Full timeHR Advisor£28,727 per annum Hybrid role, with occasional travel to the local office Permanent - Monday to Friday, 37.5 hours per week 8:30am - 17:00pmWould you like to work within a rewarding and motivating HR Advisor role, where you can make a difference to people's lives? We are currently supporting our clients growth in the HR team. Here you will build...
-
Customer Service Administrator
3 weeks ago
Andover, United Kingdom Elis Full timeIntroductionElis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.Our rental maintenance model supports our customers to focus...