Housing Solutions Officer
2 weeks ago
Main Purpose of Post/Job Summary
* To deliver an excellent Housing Solutions Service designed around customer requirements, and within the context of the principles set out by the Council for developing a stronger, safer, healthier and sustainable Borough.
* To be a key point of contact for service users and stakeholders, ensuring that all services are to standards agreed with partners and customers.
* To deliver the Council’s statutory obligations under the Housing Act 1996, Part VII, Homelessness Act 2002 and the Homelessness Reduction Act 2017.
Duties and Responsibilities
* To assist in collating, delivering and reviewing service standards, quality and performance targets within the Housing & Communities Service Unit, specifically on Housing Solutions and Homelessness services.
* To assist in fostering a creative and open environment within the Service Unit where employees feel supported, involved and consulted.
* To assist on specific corporate and strategic projects which will change over time.
* To make use of the technology available to support improvements in service delivery.
* To carry out all work within the spirit and intention of equal opportunities and with a customer care focus.
* To work in accordance with the Health and Safety at Work etc. Act 1974.
* To undertake personal development commensurate with the duties and responsibilities of the job.
The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Nia Hirani at Coyle Personnel Ltd
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