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German or Swiss German Customer Service Representative

3 months ago

Cambridge, United Kingdom Origin Multilingual Full time
Location: Cambridge (Remote and 1 x per month in the Office)nPermanent

3 Different shifts available:

Shift 1 - £26.050 per yearn2- week rotational shift ,nWeek 1: Mon – Fri 11:45 – 20:00nWeek 2: Mon, Tues, Weds & Fri 11:45 – 20:00 (Thurs OFF), Saturday 08:00 – 16:15n--nShift 2 - £24,500 per yearnMonday to Friday - 11:45 to 20:00.n--nShift 3 - £24,900 per yearn2- week rotational shift ,nWeek 1: Monday to Friday – 08:00 – 16:15nWeek 2: Mon, Tues, Weds & Fri 08:00 – 16:15 (Thurs OFF), Saturday 09:00 – 17:15

You can apply for one or all the shifts available

Client Profile:

Origin Multilingual is proud to announce, we are searching for a

German or Swiss German

Speaking Customer Service and Sales Advisor to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis.

Key Purpose

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

Key Responsibilities :

Answering calls from existing and new customersnProactively dealing with all queries relating to the businessnTaking orders and bookings via external and internal callsnManaging email queriesnA professional approach with the ability to build rapport with each customernDemonstration extensive knowledge on all our product rangesnFacilitating calls from B2B and B2C

Personal Specification

The successful candidate for the customer German Swiss service representative position, will have the following competences:

Previous experience in a similar role (preferred but not essential)nCustomer service experience (preferred but not essential)nSelf-motivated, with a ‘can do’ attitudenAttention to detail with high level of communication skills is essentialnSwiss German OR German Fluent speakernComputer literacynA passion to deliver the highest quality for our clients customers

Pension scheme of up to 6%,nDiscounted gym membership,nLife assurance,nRelocation support,nAnd more

If this sounds like the role for you or you would like to find out more please contact Origin Multilingual today to begin your application or click apply below