Current jobs related to Customer Service Coordinator - Newton Aycliffe - Imperial Recruitment Group

  • Customer Service Coordinator

    6 months ago

    Newton Aycliffe, United Kingdom Jackson Hogg Full time

    I am looking for a Customer Service Coordinator to join a global manufacturer based in Newton Aycliffe. **Responsibilities**: - Process customer orders and manage the end to end process - Work closely with logistics and supply chain to ensure orders are expedited on time and in full - Manage incoming calls and ensure that all customer demands are met...

  • Customer Service Coordinator

    5 months ago

    Newton Aycliffe, United Kingdom Jackson Hogg Full time

    Jackson Hogg is exclusively supporting a Newton Aycliffe based client in their search for a Customer Service Coordinator to support the team on a 3 month temporary basis. This position will be primary responsible for order processing and invoicing. **Duties**: - Work closely with logistics and supply chain to ensure orders are expedited on time and in...

  • Customer Service Coordinator

    1 month ago

    Newton Aycliffe, United Kingdom CV-Library Full time

    Customer Service Coordinator Location: Newton Aycliffe Salary: up to £30,000 per annum Hours: Monday to Friday (office hours) Type: Temp to Perm Imperial Recruitment Group are working with a global organisation based in Newton Aycliffe Duties: Work closely with logistics and supply chain to ensure orders are expedited on time and in...

  • Customer Service Coordinator

    5 months ago

    Newton Aycliffe, United Kingdom Sterling Recruitment Services Full time

    **Responsibilities**: - Taking ownership of the project ensuring information is logged and the appropriate information is communicated to the correct stakeholders including suppliers, manufacturing, sales, installation and most importantly, our customers. - Placing orders with suppliers and managing them to ensure that all parts are delivered on time to...

  • Customer Service Liaison

    1 month ago

    Newton Aycliffe, Durham, United Kingdom Imperial Workforce Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Imperial Recruitment Group. As a key member of our customer service team, you will be responsible for ensuring that all customer orders are processed efficiently and effectively.Key Responsibilities:Work closely with...

  • Customer Service Liaison

    1 month ago

    Newton Aycliffe, Durham, United Kingdom Imperial Workforce Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Imperial Recruitment Group. As a key member of our customer service team, you will be responsible for ensuring that all customer orders are processed efficiently and effectively.Key Responsibilities:Work closely with...

  • Conference Coordinator

    3 weeks ago

    Newton Aycliffe, Durham, United Kingdom Baltic Recruitment Services Ltd Full time

    Baltic Recruitment Services Ltd is seeking a skilled Conference Coordinator to join their team. This role is based in a busy Conference, Training & Business Centre providing events & meeting facilities, office space and training courses to a variety of clients.The ideal candidate will have excellent organizational skills and be able to work effectively in a...

  • Customer Service Representative

    5 months ago

    Newton Aycliffe, United Kingdom Tidal Services Full time

    **Introduction**: Join Tidal Services, a start-up in the UK specialising in connecting customers with accredited window cleaners. We are at the forefront of offering dedicated, high-quality window cleaning services tailored to both residential and commercial clients. We are seeking a Customer Service Representative who is enthusiastic about delivering...

  • Customer Service Advisor

    5 months ago

    Newton Aycliffe, United Kingdom CG Fixings Ltd. Full time

    Power Tool World is a leading eCommerce power tool retailer with an enviable industry reputation and a strong online presence. We're hiring for a Customer Service Advisor to support our growth. This is a fantastic opportunity for a motivated individual to join a tight-knit and high performing team where benefits include monthly company lunches, free parking...

  • Customer Service Advisor

    5 months ago

    Newton Aycliffe, United Kingdom RMS Full time

    RMS are excited to be working with a leading manufacturing company based in Newton Aycliffe and we are looking for a Customer Service Advisor to join their team! The Customer Service Advisor will be part of a busy team dealing with end customers, via social media, Telephone, E Mails and Letters. A key part of this role will be supporting the team with...

  • Customer Service Advisor

    5 months ago

    Newton Aycliffe, United Kingdom SchlegelGiesse Full time

    Customer Services advisers are focused on providing a first - class customer experience. Key Duties Include: - Working in partnership with our customers to resolve queries, complications or issues that may arise. - Working with our sales team to provide quote information. - Working as part of a wider team with production, procurement and warehouse to...

  • Customer Service Representative

    2 weeks ago

    Newton Aycliffe, Durham, United Kingdom Entain Full time

    Role OverviewThe Customer Service Representative will be an integral part of the Entain team, delivering top customer service and driving standards on a daily basis. This role is perfect for individuals who enjoy forming positive relationships and are passionate about delivering great customer service.Key ResponsibilitiesDeliver outstanding customer service...

  • Customer Service Manager

    4 weeks ago

    Newton Aycliffe, Durham, United Kingdom Sainsbury's Full time

    Unlock Your Potential as a Customer and Trade Supervisor at Sainsbury'sAre you looking for a challenging and rewarding role in retail management? Do you have a passion for delivering exceptional customer service and leading a team to success? As a Customer and Trade Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and experience...

  • Customer Service Manager

    4 weeks ago

    Newton Aycliffe, Durham, United Kingdom Sainsbury's Full time

    Unlock Your Potential as a Customer and Trade Supervisor at Sainsbury'sAre you looking for a challenging and rewarding role in retail management? Do you have a passion for delivering exceptional customer service and leading a team to success? As a Customer and Trade Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and experience...

  • Customer Service Representative

    3 weeks ago

    Newton Aycliffe, Durham, United Kingdom McDonald's Full time

    About the RoleAs a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring the customer areas run smoothly, making every guest feel welcome, and creating a warm atmosphere.Key ResponsibilitiesProvide top-notch customer service, addressing...

  • Customer Service Manager

    3 weeks ago

    Newton Aycliffe, Durham, United Kingdom Sainsbury's Full time

    Unlock Your Potential as a Customer and Trade Supervisor at Sainsbury'sAre you ready to take the next step in your retail management career? As a Customer and Trade Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and lead a team of dedicated colleagues.Key Responsibilities:Manage the day-to-day operations of the store, ensuring...

  • Customer Service Manager

    3 weeks ago

    Newton Aycliffe, Durham, United Kingdom Sainsbury's Full time

    Unlock Your Potential as a Customer and Trade Supervisor at Sainsbury'sAre you ready to take the next step in your retail management career? As a Customer and Trade Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and lead a team of dedicated colleagues.Key Responsibilities:Manage the day-to-day operations of the store, ensuring...

  • Customer Service Manager

    4 weeks ago

    Newton Aycliffe, Durham, United Kingdom Sainsbury's Full time

    Unlock Your Potential as a Customer and Trade Supervisor at Sainsbury'sAre you ready to take the next step in your retail management career? As a Customer and Trade Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and lead a team of dedicated colleagues.Key Responsibilities:Manage the day-to-day operations of the store, ensuring...

  • Customer Service Manager

    4 weeks ago

    Newton Aycliffe, Durham, United Kingdom Sainsbury's Full time

    Unlock Your Potential as a Customer and Trade Supervisor at Sainsbury'sAre you ready to take the next step in your retail management career? As a Customer and Trade Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and lead a team of dedicated colleagues.Key Responsibilities:Manage the day-to-day operations of the store, ensuring...

  • Customer Service Representative

    4 weeks ago

    Newton Aycliffe, Durham, United Kingdom MTrec Recruitment Full time

    {"title": "Customer Relations Advisor", "description": "About the RoleWe are seeking a highly skilled and motivated Customer Relations Advisor to join our team at MTrec Commercial. As a key member of our customer service operation, you will be responsible for delivering exceptional service to our clients, working closely with our team to resolve any issues...

Customer Service Coordinator

1 month ago

Newton Aycliffe, United Kingdom Imperial Recruitment Group Full time
Customer Service Coordinator
Location: Newton Aycliffe
Salary: up to £30,000 per annum
Hours: Monday to Friday (office hours)
Type: Temp to Perm
Imperial Recruitment Group are working with a global organisation based in Newton Aycliffe
Duties:
Work closely with logistics and supply chain to ensure orders are expedited on time and in full
Resolve product/service queries by clarifying customer complaints and acting accordingly to investigate and resolve
Update customer price lists when price changes occur
Manage incoming calls and ensure that all customer demands are met promptly
Direct customer queries to the relevant party
Check inventory on hand on a daily basis to ensure customer forecast is on plan
Participate in daily meetings with despatch, production and commercial sales team to address any problems which may arise
Work closely with external Account Managers to keep ahead of customer activity and requirements.
Respond promptly to customer inquiries whilst keeping customer informed
Ensure all customer orders are entered accurately onto the SAP system to generate sales order in line with departmental KPI
Recommend and proactively contact customers to generate interest in new products and services.
Liaise with the Finance department on invoices that are due for payment and follow up accordingly with customers highlighting any concerns over payment with the commercial team and supporting to resolve issues.
Creation of new customer accounts in SAP
Communicate to customers any changes to their order status and of any potential problems affecting supply.
Requirements:
Intermediate SAP and Excel user including knowledge and understanding of SAP specifically related to Sales Order modules.
Knowledge of Excel and other MS systems, particularly related to interpreting and presenting data in the form of KPIs
Previous experience of end to end Customer Account Management is essential.
Knowledge and understanding of Export documentation requirements (Desirable)
For more information please get in touch with Imperial Recruitment Group