![Jackson Hogg](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
4 weeks ago
Jackson Hogg is exclusively supporting a Newton Aycliffe based client in their search for a Customer Service Coordinator to support the team on a 3 month temporary basis. This position will be primary responsible for order processing and invoicing.
**Duties**:
- Work closely with logistics and supply chain to ensure orders are expedited on time and in full
- Resolve product/service queries by clarifying customer complaints and acting accordingly to investigate and resolve
- Update customer price lists when price changes occur
- Manage incoming calls and ensure that all customer demands are met promptly
- Direct customer queries to the relevant party
- Check inventory on hand on a daily basis to ensure customer forecast is on plan
- Participate in daily meetings with despatch, production and commercial sales team to address any problems which may arise
- Work closely with external Account Managers to keep ahead of customer activity and requirements.
- Respond promptly to customer inquiries whilst keeping customer informed
- Ensure all customer orders are entered accurately onto the SAP system to generate sales order in line with departmental KPI
- Recommend and proactively contact customers to generate interest in new products and services.
- Liaise with the Finance department on invoices that are due for payment and follow up accordingly with customers highlighting any concerns over payment with the commercial team and supporting to resolve issues.
- Creation of new customer accounts in SAP
- Communicate to customers any changes to their order status and of any potential problems affecting supply.
**Package**
8-12 weeks with potential to be extended
Salary £26,000 - £30,000
Office based with potential to 1 day working from home
Holiday 25 +8 BH
Hours 09:00- 17:00 - flexibility around hours
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £26,000.00-£28,000.00 per year
**Benefits**:
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Newton Aycliffe: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer Service: 1 year (preferred)
- Invoice processing: 2 years (preferred)
- SAP Manufacturing: 2 years (preferred)
Work Location: Hybrid remote in Newton Aycliffe
Reference ID: Customer Service Coordinator
-
Customer Service Coordinator
1 month ago
Newton Aycliffe, United Kingdom Jackson Hogg Full timeI am looking for a Customer Service Coordinator to join a global manufacturer based in Newton Aycliffe. **Responsibilities**: - Process customer orders and manage the end to end process - Work closely with logistics and supply chain to ensure orders are expedited on time and in full - Manage incoming calls and ensure that all customer demands are met...
-
Customer Service Coordinator
6 days ago
Newton Aycliffe, United Kingdom Sterling Recruitment Services Full time**Responsibilities**: - Taking ownership of the project ensuring information is logged and the appropriate information is communicated to the correct stakeholders including suppliers, manufacturing, sales, installation and most importantly, our customers. - Placing orders with suppliers and managing them to ensure that all parts are delivered on time to...
-
Customer Service
3 weeks ago
Newton Aycliffe, United Kingdom The Best Connection Employment Group Full timeThe Best Connection are recruiting a **Customer Service Advisor** for a client based in Newton Aycliffe. The company specialise in building and insulation products. This vacancy is an immediate start and on a temporary basis. Duties include: - Daily customer service tasks - Input order information - Deal with customer queries - Customer follow up -...
-
Operations Coordinator
2 weeks ago
Newton Aycliffe, United Kingdom Tidal Services Limited Full time**Job Title: Operations Coordinator** **About Us**: We are an emerging tech startup in the window cleaning industry, driving innovation through our technology. As one of the pioneering roles in our company, we're looking for an Operations Coordinator who thrives in a fast-paced, dynamic environment and is ready to contribute significantly to our growth and...
-
Operations Coordinator
2 weeks ago
Newton Aycliffe, United Kingdom Tidal Services Limited Full time**Job Title: Operations Coordinator** **About Us**: We are an emerging tech startup in the window cleaning industry, driving innovation through our technology. As one of the pioneering roles in our company, we're looking for an Operations Coordinator who thrives in a fast-paced, dynamic environment and is ready to contribute significantly to our growth and...
-
Customer Service Representative
3 weeks ago
Newton Aycliffe, United Kingdom Tidal Services Full time**Introduction**: Join Tidal Services, a start-up in the UK specialising in connecting customers with accredited window cleaners. We are at the forefront of offering dedicated, high-quality window cleaning services tailored to both residential and commercial clients. We are seeking a Customer Service Representative who is enthusiastic about delivering...
-
Customer Service Executive
1 week ago
Newton Aycliffe, Durham, United Kingdom Si Recruitment Full timeI am working exclusively with a Newton Aycliffe client as they are recruiting for a Customer Service Executive to join their team on a full time and permanent basis.Main Duties Include: Successful completion of daily customer service tasks Administer distribution customers job input & pricing Deal with customer queries and complaints Customer follow up to...
-
Customer Service Administrator
5 days ago
Newton Aycliffe, United Kingdom Contego Environmental Services Ltd Full timeCustomer services: Monday to Friday, 11am - 7pm. **LIVING WAGE EMPLOYER | PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | OVERTIME AVAILABLE | WAGESTREAM - GET YOUR SALARY DAILY ON REQUEST** **ABOUT US** Who wants to work in a boring office environment? Life is far too short for that sh*t! At Contego, we like to do things a bit differently, in-case you can’t...
-
Customer Service Advisor
3 weeks ago
Newton Aycliffe, United Kingdom CG Fixings Ltd. Full timePower Tool World is a leading eCommerce power tool retailer with an enviable industry reputation and a strong online presence. We're hiring for a Customer Service Advisor to support our growth. This is a fantastic opportunity for a motivated individual to join a tight-knit and high performing team where benefits include monthly company lunches, free parking...
-
Customer Service Representative
3 days ago
Newton Aycliffe, United Kingdom Mitsubishi Chemical Full time**Location**: - Newton Aycliffe **Division**: - Resins **Department**: - Commercial - Customer Service **Full / Part Time**: - Full Time **Salary**: - Up to £30,000 dependent on experience **Customer Service Representative (CSR)** An opportunity has arisen for is recruiting a Customer Services Representative at our Specialty Polymers and Resins...
-
Customer Service Advisor
1 week ago
Newton Aycliffe, United Kingdom RMS Full timeRMS are excited to be working with a leading manufacturing company based in Newton Aycliffe and we are looking for a Customer Service Advisor to join their team! The Customer Service Advisor will be part of a busy team dealing with end customers, via social media, Telephone, E Mails and Letters. A key part of this role will be supporting the team with...
-
Customer Service Advisor
2 months ago
Newton Aycliffe, United Kingdom CG Fixings Ltd. Full timeFamily-owned since 1998, CG Fixings has become one of the UK's largest tool distributors - and we're still growing. As an ever-expanding business, we are looking for a Customer Service Advisor to join our team. This is a full time, permanent position with a starting salary between £20,995 and £21,500 per annum dependant on your previous experience and...
-
Customer Service Advisor
3 weeks ago
Newton Aycliffe, United Kingdom CG Fixings Ltd. Full timeFamily-owned since 1998, CG Fixings has become one of the UK's largest tool distributors - and we're still growing. As an ever-expanding business, we are looking for a Customer Service Advisor to join our team. This is a full time, permanent position with a starting salary between £20,995 and £21,500 per annum dependant on your previous experience and...
-
Customer Service Advisor
2 weeks ago
Newton Aycliffe, United Kingdom SchlegelGiesse Full timeCustomer Services advisers are focused on providing a first - class customer experience. Key Duties Include: - Working in partnership with our customers to resolve queries, complications or issues that may arise. - Working with our sales team to provide quote information. - Working as part of a wider team with production, procurement and warehouse to...
-
Customer Service Administrator
2 weeks ago
Newton Aycliffe, Durham, United Kingdom Contego Environmental Services Ltd Full timeCustomer services: Monday to Friday, 11am - 7pm.LIVING WAGE EMPLOYER | PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | OVERTIME AVAILABLE | WAGESTREAM - GET YOUR SALARY DAILY ON REQUESTABOUT USWho wants to work in a boring office environment? Life is far too short for that sh*tAt Contego, we like to do things a bit differently, in-case you can't tell We have a great...
-
Operations Coordinator
2 weeks ago
Newton Aycliffe, United Kingdom CG Fixings Ltd. Full time**Operations Coordinator** Are you ready to be a key player in our dynamic team at Power Tool World, a renowned eCommerce power tool retailer? We're on the lookout for an Operations Coordinator to support our growth and maintain our reputation for excellence. This is your chance to join a close-knit crew in a full-time, permanent role. We pride ourselves...
-
Customer Service Representative
1 week ago
Newton Aycliffe, Durham, United Kingdom Mitsubishi Chemical Full timeLocation: Newton AycliffeDivision: ResinsDepartment: Commercial Customer ServiceFull / Part Time: Full TimeSalary: Up to £30,000 dependent on experienceCustomer Service Representative (CSR)An opportunity has arisen for is recruiting a Customer Services Representative at our Specialty Polymers and Resins business based in Newton Aycliffe. You will be part of...
-
Sales and Customer Service Coordinator
1 week ago
Newton Abbot, United Kingdom Office Angels Full timeAre you highly organised and thrive in fast past sales focused environment? Are you natural salesperson with a love for customer service? We are excited to be working with a leading manufacturing company who are going through an exciting period of growth and looking for a driven Sales Coordinator to join their team! Job Title: Sales and Customer Service...
-
Sales and Customer Service Coordinator
7 days ago
Newton Abbot, United Kingdom Office Angels Full timeAre you highly organised and thrive in fast past sales focused environment? Are you natural salesperson with a love for customer service? We are excited to be working with a leading manufacturing company who are going through an exciting period of growth and looking for a driven Sales Coordinator to join their team!Job Title: Sales and Customer Service...
-
Customer Service Advisor
3 weeks ago
Newton Aycliffe, United Kingdom Baltic Recruitment Full timeBaltic Recruitment are currently recruiting for a Customer service advisor for a well established company based in Newton Aycliffe, County Durham. Job Responsibilities - Resolving customer queries - Working within a sales team to provide information - Input orders into the SAP computer system Must have - Competency in use of computers/Microsoft office and...