Operations Coordinator

2 weeks ago


Newton Aycliffe, United Kingdom Tidal Services Limited Full time

**Job Title: Operations Coordinator**

**About Us**:
We are an emerging tech startup in the window cleaning industry, driving innovation through our technology. As one of the pioneering roles in our company, we're looking for an Operations Coordinator who thrives in a fast-paced, dynamic environment and is ready to contribute significantly to our growth and operational excellence.

**Role Summary**:
In this role, you'll be instrumental in providing support and management to our window cleaning team, overseeing customer service, assisting in setting up new locations and handling various inquiries. This position is perfect for someone who enjoys a varied, hands-on role and is passionate about making a tangible impact in a startup setting.

**Key Responsibilities**:

- Day-to-day support and management of the window cleaning team.
- Oversight of customer service agents.
- Assistance in establishing and managing new locations.
- Handling phone calls and general inquiries.

**Required Skills and Experience**:

- Background in operations and team management (preferred).
- Strong organisational, problem-solving, and communication skills and a strong sense of initiative.
- Tech-savvy and highly proficient with Google Sheets.

**What We Offer**:

- Location: Newton Aycliffe (Remote with occasional office work)
- Salary: £22,500 - 27,500, depending on experience
- Hours: 8:30 am to 4:30 pm
- 5.6 weeks holiday per year
- Company pension scheme
- The opportunity to be a part of a growing startup and shape the future of our operations.
- A dynamic and flexible work environment.
- The chance to grow with the company and take on increasing responsibilities over time.

**Join Us**:
If you're not afraid to "get your hands dirty" and are looking for an opportunity to be a key player in a tech startup, we would love to hear from you. We offer a competitive salary, a chance to grow with the company, and the opportunity to be part of an innovative team shaping the future of window cleaning services.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£27,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Newton Aycliffe



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