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Graduate Customer Service Advisor

4 months ago

Harpenden, United Kingdom Orchard Jobs Full time
Are you a recent graduate or just completed "A" levels?
- Do you want to work in a supportive environment where you are recognised and rewarded for your contribution?
- Do you enjoy helping customers?
Recruitment Index are proud to represent our Harpenden based client, in the search for a customer focussed individual to join their friendly and vibrant team.
Job Title: Customer Service Advisor
Salary: £25,000
Location: Harpenden
Contract: Permanent, full-time
Hours: Monday to Friday – 35 hours per week
Benefits:
* Supportive learning environment
* Training provided for professional qualifications. Our client offers a full induction and training plan from day one and all staff can study for professional qualifications such as, CII (Chartered Insurance Institute).
* 25 days paid holiday per year plus bank holidays
* Health & Wellbeing plan
* Employee Assistance Programme
* Employee discounts
What you’ll be doing:
* Providing a first-class customer service over the telephone
* Handling insurance claims and renewals
* Communicating with clients, agents and third-party providers
What we are looking for:
* You will have a passion for customer service
* Minimum of 5 GCSE's (inc Maths & English)
* Be an empathetic, supportive communicator who listens and responds to customer’s needs
* Excellent interpersonal skills
* Adaptable and enjoy working in a fast-paced environment
* Career driven and ambitious
* Organised with high attention to detail
Thank you for taking the time to read the job advertisement and we look forward to receiving your application.
Thank you for your interest in working with Recruitment Index. Since 2020 Recruitment Index have been working with fantastic talent across the Hertfordshire, Bedfordshire and London area. Due to the high volume of applications, it is not always possible to get back to each applicant with individual feedback. However, your application will be reviewed within the next 3-5 working days. Unfortunately, if you do not hear from us you will have been unsuccessful on this occasion however, we will keep you informed of any changes.
This advertisement has been posted by Recruitment Index as an employment agency on behalf of our client