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Functional Manager

3 months ago

London Area, United Kingdom Credit Suisse Full time

• PAYE - inside IR35 Contracting

• ASAP start

• Hybrid working



Description:


Department/Job Overview: Provide day to day support to the entity COO, CAO and help co-ordination of the Chief Administrative Office Function. The CAO function includes the Client Onboarding team, Client Lifecycle Management team (KYC), Client Service & Operations (executing transfers and payments for clients, client reporting), Client Account Managers (15 FTE) who support the front office revenue generating business who support client advisors directly, and oversight of the UK Domestic Business Management as well as Tax control and reporting. The individual will manage business processes to maintain client service, front office support and operational effectiveness. The individual will attend governance committees on behalf of the CAO and at times attend COO management meetings on behalf of the CAO.



Key Responsibilities:


  • Report to the CAO / COO and the governing bodies of CSUK on the activities of the CAO function
  • Provide business management co-ordination to the front office UK Domestic business, working with senior business leaders to provide desired client experience and outcomes, as well as integration efforts.



Essential skills:


Senior Business / Functional / Operational Management experience (minimum 5-10 years experience preferred in a leadership role, preferably in a financial institutional / COO function.



Experience Level:


Minimum 5-10 years preferred in a leadership role in COO / Operations / Front office support / middle office capacity.