Guest Service Manager
3 weeks ago
Company benefits
* Competitive salary
* Service Charge
* Company discounts throughout the group
* Fantastic training and career development programs
About the position
* Provide excellent customer service by responding to all customer and guest queries
* Anticipate the guests needs
* Oversee the running of the Front of House
* Handle and oversee feedback and complaints
* Act as Duty Manager
* Run daily reports
* Drive sales revenues and promote hotel services and facilities for up-selling opportunities
* Act as an ambassador for the company brand
The successful candidate
* Previous Duty Management experience in luxury hotels
* Good communication skills in English (written and verbal)
* Fantastic customer service skills
* Opera experience
* Someone who is well organised and willing to go the extra mile
* Great career progression options
If you are keen to discuss the details further, please apply today or send your cv to
Get social.......
us @COREcruitment
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