Customer Service Advisor

4 weeks ago


Middleton, United Kingdom Interaction Recruitment Full time
Customer Service Advisor
Middleton, Manchester
 £23 to £25k per annum
My client is one of the UKs fastest growing distribution companies with a head office function based on the outskirts of Manchester. As a result of this continued growth and success they are now in need of enthusiastic individuals to join the customer services team to ensure the quality of service is maintained as the client base continues to rise.
Overview
To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling on certain products, and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries.
Main Duties
· To ensure high standards of customer services, taking and inputting orders efficiently and accurately.
· To have a clear and personable telephone manner.
· Take ownership of solving customer issues through pro-active customer service.
· To promote the sale of our clients own brand products.
· To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs.
· Building relationships with weekly telesales customers, being a regular point of contact.
· The ability to up sell certain products.
· Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.
· Plan calls and target GAP's in supply using relevant systems.
Knowledge and Experience
· Excellent Customer Service Skills.
· Use of Microsoft Excel for spreadsheets and records.
· Ability to use the trinity system.
· Good teamwork skills.
· Good communication and relationship building skills.
· Good product knowledge

  • Middleton, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client is a well established retail business based in Middleton, Manchester. They are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and...


  • Middleton, United Kingdom Bamford Contract Services Full time

    **Customer Service Advisor** **Hours**:37.5 hours per week (9am to 5pm Mon to Thurs and 8am to 4pm Fri) **Location**:Middleton, M24 2HD **Contract type**: Temp to Perm **Salary**:£10.42 - 11.05 per hour depending on experience Opportunity has opened up for an experienced Customer Service Advisor to join their busy team, based in Middleton. This is a...


  • Middleton, United Kingdom Kingdom Recruitment Full time

    **Customer Service Advisors Dutch/Flemish speaking.** **Start dates ASAP** **Location**:Middleton Manchester **Pay Rate: £11**p/h **Days of work**:Monday to Friday with 1 day at the weekend (compensated with a day off during the week) **Hours of work**:Monday-Friday 8-4 or Monday - Friday 11-7, Weekend 9:15am-5:15pm We are currently recruiting...


  • Middleton, United Kingdom Page Personnel - UK Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client is a well established retail business based in Middleton, Manchester. They are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and...


  • Middleton, United Kingdom Page Personnel Full time

    Immediate start - Weekly pay **About Our Client**: Based in Middleton. This is client is a well-known e-commerce retailer. They are looking for a Temporary Customer Service Advisor to join their team on a 6 week basis. As a **Temporary** **Customer Service Advisor** you will be: - Acting as the first point of contact for customer enquiries - Using our IT...


  • Middleton, United Kingdom LWC Drinks Full time

    Job Title: Customer Service AdvisorReports to: Office ManagerDepot: ManchesterOverviewTo build and maintain relationships with Customers. Processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls and emails which include customer complaints, queries, orders etc., order processing and arranging deliveries....


  • Middleton, United Kingdom myrecruit Ltd Full time

    myrecruit are looking for an experience Customer Service Advisor to join a well-known business in the E-Commerce sector. This is a 12 week temp to perm opporuntiy to join an established business close to Middleton Town Centre. We are looking for a confident individual with a passion for customer service, who has excellent communication skills and a strong...


  • Middleton, United Kingdom myrecruit Ltd Full time

    myrecruit are looking for an experience Customer Service Advisor to join a well-known business in the E-Commerce sector. This is a 12 week temp to perm opporuntiy to join an established business close to Middleton Town Centre. We are looking for a confident individual with a passion for customer service, who has excellent communication skills and a strong...


  • Middleton, United Kingdom myrecruit Ltd Full time

    myrecruit are looking for an experience Customer Service Advisor to join a well-known business in the E-Commerce sector. This is a 12 week temp to perm opporuntiy to join an established business close to Middleton Town Centre. We are looking for a confident individual with a passion for customer service, who has excellent communication skills and a strong...


  • Middleton, United Kingdom Kingdom Recruitment Full time

    **Dutch/Flemish Speaking Customer Service Advisors** We are currently recruiting for Dutch/Flemish speaking Customer Service Advisors to join a leading sportswear company based in Middleton. If working in a Contact Centre is where you want to be and delivering great customer service is what you want to do, then we want to hear from you. This high energy...


  • Middleton, United Kingdom Kingdom Recruitment Full time

    **Customer Service Advisors Dutch/Flemish speaking.** **Start dates 12th of January 2023** We are currently recruiting for Dutch/Flemish speaking Customer Service Advisors to join a leading sportswear company based in Middleton. If working in a Contact Centre is where you want to be and delivering great customer service is what you want to do, then we...


  • Middleton, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: Are you a friendly and outgoing person who is looking for a career with a company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the apprenticeship you are looking for! Our Apprentices are the future of our business. On our 15-month apprenticeship programme you...


  • Middleton, United Kingdom Webrecruit Full time

    Stakehill, Greater Manchester (with Hybrid Working) About Us With a global network spanning the UK, mainland Europe and the USA, DOMU Brands is a growing eCommerce company. Our mission is to provide the highest quality products at competitive prices and outstanding service to every customer. Due to our continuous success, DOMU Brands is now a part...


  • Middleton Park, United Kingdom Amberlodge Limited Full time

    Join our team as an Inbound Customer Service Advisor where you will play a crucial role in delivering exceptional customer service through phone interactions. As a key point of contact, you will assist customers with inquiries, provide product information, and strive to enhance their overall experience. This position offers an exciting opportunity to engage...

  • Hgv Service Advisor

    2 weeks ago


    Middleton, United Kingdom Venatu Automotive Full time

    **HGV Service Advisor / Coster** **Location**: Middleton **Salary**:Up to £27,500 **Contract**:Permanent **Shifts**:Mon - Fri days **Are you an experienced Automotive Service Advisor and fed up with feeling undervalued by your current employer?** **Have you had enough of the lack of training and development opportunities?** **Simply looking for a new...


  • Middleton, United Kingdom Interaction Recruitment Full time

    Customer Service AdvisorMiddleton, Manchester£24k per annum + 2k annual bonus My client is one of the UKs fastest growing distribution companies with a head office function based on the outskirts of Manchester. As a result of this continued growth and success they are now in need of enthusiastic individuals to join the customer services team to ensure the...


  • Middleton, United Kingdom Interaction Recruitment Full time

    Customer Service AdvisorMiddleton, Manchester£24k per annum + 2k annual bonus My client is one of the UKs fastest growing distribution companies with a head office function based on the outskirts of Manchester. As a result of this continued growth and success they are now in need of enthusiastic individuals to join the customer services team to ensure the...


  • Middleton, United Kingdom LWC Drinks Full time

    Job Title: Customer Service AdvisorReports to: Office ManagerDepot: ManchesterOverviewTo build and maintain relationships with Customers. Processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls and emails which include customer complaints, queries, orders etc., order processing and arranging deliveries....

  • HR Advisor

    1 week ago


    Middleton, United Kingdom SF Group Full time

    Job Summary The purpose of the HR Advisor role is to provide general day-to-day HR support and advice across the UK Sites, whilst also working on strategic HR initiatives. The HR Advisor works as part of a small HR team in and provides support to UK sites across Comfort and Technical & Flooring. There will be ad hoc support working with the HR Manager on HR...

  • Sales Advisor

    3 weeks ago


    Middleton, United Kingdom Carfinance247 Full time

    **£28,000 basic + Uncapped Commission OTE £65,000+** **About The Role** Looking for a role that’s going places? As a Sales Advisor for CarFinance 247 your role will be to walk our customers through every stage of their car buying journey. You will help our customers secure the best loan for them and support them in finding the car that suits their...