Customer Service Advisor

3 weeks ago


Middleton, United Kingdom LWC Drinks Full time
Job Title: Customer Service Advisor
Reports to: Office Manager
Depot: Manchester
Overview
To build and maintain relationships with Customers. Processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls and emails which include customer complaints, queries, orders etc., order processing and arranging deliveries. Taking part in regular Promotional Drives, up-selling from the Promotional Brochure on all calls. Utilising all available reports & systems.
Main Duties
- To ensure high standards of customer service, taking and inputting orders efficiently and accurately.
- To have a clear and personable telephone manner.
- Take ownership of solving customer issues through pro-active customer service.
- To promote the sale of LWC Drinks’ own brand products.
- To retain strong relationships with Account Managers, helping them in acquiring new business and work on composite selling to customers in their areas.
- Dealing with customer collections.
- Processing payments over the phone.
- Ensuring the Manchester inbox is always monitored.
- To promote from our promotional brochure and up-sell specific drives.
- Understanding the need to target specific customers with products that are relevant to them.
- Be responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.
Knowledge and Experience:
- Excellent customer service skills.
- Use of Microsoft Excel for spreadsheets and records.
- Ability to use the trinity system.
- Good teamwork skills.
- Good communication and relationship building skills.
- Good product knowledge.
- Ability to sell and up-sell

  • Middleton, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client is a well established retail business based in Middleton, Manchester. They are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and...


  • Middleton, United Kingdom Bamford Contract Services Full time

    **Customer Service Advisor** **Hours**:37.5 hours per week (9am to 5pm Mon to Thurs and 8am to 4pm Fri) **Location**:Middleton, M24 2HD **Contract type**: Temp to Perm **Salary**:£10.42 - 11.05 per hour depending on experience Opportunity has opened up for an experienced Customer Service Advisor to join their busy team, based in Middleton. This is a...


  • Middleton, United Kingdom Interaction Recruitment Full time

    Customer Service AdvisorMiddleton, Manchester £23 to £25k per annumMy client is one of the UKs fastest growing distribution companies with a head office function based on the outskirts of Manchester. As a result of this continued growth and success they are now in need of enthusiastic individuals to join the customer services team to ensure the quality of...


  • Middleton, United Kingdom Interaction Recruitment Full time

    Customer Service AdvisorMiddleton, Manchester£24k per annum + 2k annual bonus My client is one of the UKs fastest growing distribution companies with a head office function based on the outskirts of Manchester. As a result of this continued growth and success they are now in need of enthusiastic individuals to join the customer services team to ensure the...


  • Middleton, United Kingdom myrecruit Ltd Full time

    myrecruit are looking for an experience Customer Service Advisor to join a well-known business in the E-Commerce sector. This is a 12 week temp to perm opporuntiy to join an established business close to Middleton Town Centre. We are looking for a confident individual with a passion for customer service, who has excellent communication skills and a strong...


  • Middleton, United Kingdom Interaction Recruitment Full time

    Customer Service AdvisorMiddleton, Manchester£24k per annum + 2k annual bonus My client is one of the UKs fastest growing distribution companies with a head office function based on the outskirts of Manchester. As a result of this continued growth and success they are now in need of enthusiastic individuals to join the customer services team to ensure the...


  • Middleton, United Kingdom LWC Drinks Full time

    Job Title: Customer Service AdvisorReports to: Office ManagerDepot: ManchesterOverviewTo build and maintain relationships with Customers. Processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls and emails which include customer complaints, queries, orders etc., order processing and arranging deliveries....

  • Sales Advisor

    5 days ago


    Middleton, United Kingdom Carfinance247 Full time

    **£28,000 basic + Uncapped Commission OTE £65,000+** **About The Role** Looking for a role that’s going places? As a Sales Advisor for CarFinance 247 your role will be to walk our customers through every stage of their car buying journey. You will help our customers secure the best loan for them and support them in finding the car that suits their...


  • Middleton, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - ASDA Cafe** - £9.81 per hour, - Zero hour contract We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to 44% off...


  • Middleton, United Kingdom Wynsors World of Shoes Full time

    We are currently looking for a Customer Service Assistant for 16 hours per week (4 out of 7 days) to join our Wynsors team in our Middleton Store (LS10 4LX). This is an exciting opportunity to join Wynsors who are experts in the footwear industry. We value each other and collectively work to getting it right every time for our customers. What are we...


  • Middleton, United Kingdom Webrecruit Full time

    **Job Title**: Customer Service Operations Administrator **Reports to**: Ecommerce Manager **Depot**: Manchester We are seeking a dynamic individual to join our Ecommerce team as a Customer Service Operations Administrator. In this role, you will play a crucial part in ensuring a seamless experience for our valued customers while supporting various...

  • Sales Advisor

    4 weeks ago


    Middleton, United Kingdom Fintelligent Full time

    We are a leading financial services provider based in the Oldham area with a strong track record of helping businesses grow and succeed. We are currently seeking a Commercial Finance Sales Advisor to join our team and help us continue to provide exceptionalservice to our clients. You will recieved a fnatstic base salary of £25,000 and an uncapped commission...


  • Middleton, United Kingdom Wynsors World of Shoes Full time

    We are currently looking for a Customer Service Assistant for 8 hours per week (2 out of 7 days) to join our Wynsors team in our Middleton Store (LS10 4LX). This is an exciting opportunity to join Wynsors who are experts in the footwear industry. We value each other and collectively work to getting it right every time for our customers. What are we looking...


  • Middleton Tyas, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Middleton Tyas, DL10 6NT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Middleton, United Kingdom Derbyshire Wildlife Trust Full time

    We’re looking for Nature Recovery Advisor to join our team and work with landowners and partners across the county to facilitate nature’s recovery and achieve Derbyshire Wildlife Trust’s goal of 30% of Derbyshire managed for nature by 2030. As a Nature Recovery Advisor, you will work with various landowners, partner organisations, stakeholders and...


  • Middleton, United Kingdom DHL Parcel UK Full time

    **Delivery & Collection Drivers - Service Partners** **Approx. £200+ per day earning potential** **Be your own boss** As a Service Partner providing collection services to DHL, your business will have an unparalleled opportunity to hit the ground running or expand to incorporate a new and valuable revenue stream. Being a DHL Service Partner is suitable...


  • Middleton, Greater Manchester, United Kingdom Aspire Recruitment Full time €25,750

    Careers Advisor/Coach Oldham & Rochdale £25,749.72 Full-time/Part-time, Temporary (until end March 2025 - potential to extend) We are recruiting for Careers Advisors/Coaches who will support to young people with impartial careers advice and guidance to help move them from NEET (Not in Employment, Education or Training) in to sustainable education or...


  • Middleton, Greater Manchester, United Kingdom Aspire Recruitment Full time €25,750

    Careers Advisor/Coach Oldham & Rochdale £25,749.72 Full-time/Part-time, Temporary (until end March 2025 - potential to extend) We are recruiting for Careers Advisors/Coaches who will support to young people with impartial careers advice and guidance to help move them from NEET (Not in Employment, Education or Training) in to sustainable education or...

  • Service Colleague

    5 hours ago


    Middleton, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Middleton Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 16 Pay Rate £13.98 Category Retail Hourly Colleagues, Sales Staff Closing Date 21 June 2024 Service Colleague Our operation runs 24 hours per day, 7...


  • Middleton, Greater Manchester, United Kingdom Aspire Recruitment Full time €25,750

    Full-time/Part-time, Temporary (until end March 2025 - potential to extend) We are recruiting for Careers Advisors/Coaches who will support to young people with impartial careers advice and guidance to help move them from NEET (Not in Employment, Education or Training) in to sustainable education or employment. You will meet customers across Oldham and...