Events Coordinator

1 month ago

Cumbria, United Kingdom Haven Full time
Join our team at Lakeland Holiday Park located near the iconic Lake District in Cumbria with its glorious scenery – from vast lakes to the highest mountains in England.
Moor Lane, Flookburgh, Cumbria LA11 7LT GBR
Job Details Position: Owner Events Coordinator  
Type: Full-Time / Permanent    
Pay Rates: Competitive plus benefits 
Join our One Great Team here at Haven as an Owner Events Coordinator , where you’ll be at the heart of delivering exceptional experiences for our Holiday Home Owners.  
We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.  
Key Responsibilities 
- Plan, organise and deliver a calendar of events and activities tailored to our owners.  
- Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.  
- Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.  
- Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations. 
- Analyse owner feedback to continuously improve ownership experience on park.  
Requirements 
- Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.  
- Strong organisational skills with the ability to manage multiple projects simultaneously.  
- Excellent communication and interpersonal skills, with an owner first mind-set.  
- Ability to work flexibly, including weekends, evenings and bank holidays. 
- Proficient with Microsoft office  
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. 
What We Offer 
- An inclusive, supportive work environment. 
- Comprehensive training and ongoing support. 
- Career development opportunities, including fully funded qualifications. 
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more 
How to Apply 
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. 
If you require any assistance or reasonable adjustments during the application process, please contact us at:  
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

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