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Fulfilment Coordinator
2 months ago
Our client, an innovative and dynamic organisation based in High Wycombe, is seeking a dedicated Fulfilment Coordinator to ensure efficient and accurate processing of customer orders. As a Fulfilment Coordinator, you will play a vital role in handling customer interactions, coordinating with internal teams, and managing detailed administrative tasks to support the fulfilment process.
Contacting Customers:
You will excel in discussing project requirements, equipment updates, and delivery schedules with our valued customers. Your exceptional communication skills will shine as you liaise daily with customers via email and telephone.
Sales Order Processing:
Your keen eye for detail will be put to good use as you review and process customer sales orders onto Sage. Verifying addresses, order details, and project information will be a part of your routine, ensuring accuracy and efficiency throughout the process.
Picking Tickets for Despatch:
Generate daily and weekly picking tickets, allocate stock, and prepare tickets for our talented Production Supervisor. By screening printing and referencing the DB to picking tickets, you will contribute to a seamless fulfilment operation.
Key Skills, Education & Personal Attributes:
Excellent verbal and written communication skills
Strong attention to detail and organisational skills
Ability to troubleshoot and find solutions efficiently
Collaborative mindset, working effectively with different departments
Strong customer service orientation with a positive attitude
If you have a passion for excellence in customer service, a talent for coordination, and the ability to thrive in a multi-faceted role, we want to hear from you Join our client's team as a Fulfilment Coordinator today and make a meaningful impact on our organisation. Apply now