Office Coordinator

1 week ago


High Wycombe, Buckinghamshire, United Kingdom Fawkes and Reece Full time

Job Summary:

Fawkes and Reece is seeking a highly organized and detail-oriented Office Administrator to provide administrative support to our Sales Teams. As an Office Administrator, you will play a critical role in ensuring the smooth operation of our sales department.

Main Responsibilities:

  • Customer Service: Confidently receive and forward sales calls to relevant sales contacts within the company, ensuring that all customer inquiries are handled promptly and professionally.
  • Email Management: Manage the sales enquiries email inbox, keeping track of enquiries and updating the company database to ensure accurate records.
  • Tender Coordination: Co-ordinate tender responses internally in accordance with deadlines, working closely with the relevant Account Manager to ensure timely submission.
  • Document Creation: Create, update templates for NDA, PQQ, tender, and interview documentation, ensuring that all documents are accurate and up-to-date.
  • Presentation Management: Create and manage the sales teams' presentations, ensuring that all materials are well-organized and visually appealing.
  • Document Management: Set up, copy, scan, and store documents, ensuring that internal databases are updated as required.
  • Record Keeping: Review and maintain the accuracy of records, editing where necessary to ensure they are up-to-date.
  • Event Coordination: Assist with co-ordinating and sourcing of client entertainment and events, ensuring that all logistical arrangements are made in a timely manner.
  • Communication: Liaise with and distribute project-related information with all levels of the project team and potentially external parties, ensuring that all stakeholders are informed.
  • Meeting Attendance: Attend sales meetings when required, providing administrative support as needed.
  • Confidentiality: Maintain confidentiality around sensitive documentation and coordination of NDA agreements, ensuring that all confidential information is handled with discretion.
  • CPD Management: Manage CPD bookings, ensuring that all team members are up-to-date with their professional development.
  • Sales Support: Assist the sales team with Barbour ABI updates, ensuring that all sales data is accurate and up-to-date.
  • Reporting: Produce and maintain a file of drawings from recently completed projects, where non-standard installations have been carried out, and share with the sales team, ensuring that all relevant information is disseminated.
  • Research: Conduct sales research from industry press, online posts, etc., and feed potential leads to the sales teams, ensuring that all leads are followed up in a timely manner.
  • Portal Management: Manage online portals, ensuring that all necessary information is up-to-date and accessible.
  • Sample Requests: Handle sample requests in conjunction with the factory, ensuring that all requests are fulfilled in a timely manner.

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