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Sales Support Administrator

4 months ago


StokeonTrent, United Kingdom Toro Recruitment Full time
Sales Support Administrator
A global and growing manufacturing company has created a new position for a sales support administrator to join it's experienced purchasing department. This role offers the opportunity to work in a dynamic and fast-paced environment, where attention to detail and a proactive mindset are highly valued. Join a team committed to maintaining high standards of quality and customer satisfaction.
The responsibilities of the Sales Support Administrator Include:
The successful candidate will contribute to the overall effectiveness of the sales team by providing robust administrative support, managing sales-related documentation, assisting customers, maintaining data accuracy, and fostering collaboration among various stakeholders.
Key Responsibilities:
* Providing comprehensive administrative assistance, including managing calendars, arranging meetings, and preparing necessary documents.
* Assisting customers with inquiries, order status updates, and product information, ensuring high levels of customer satisfaction.
* Managing and updating customer and sales-related data, maintaining data accuracy and integrity.
* Generating sales reports and performance metrics, including forecasting, sales analysis, and activity reports.
* Offering full support to the sales team in their duties.
* Developing a thorough understanding of the company's products to effectively assist customers and support the sales team.
* Identifying opportunities for improvement within sales processes, workflows, and efficiency.
* Facilitating effective cross-functional collaboration with departments such as marketing and operations.
Candidate Attributes:
* The successful candidate will demonstrate a customer-focused attitude, numeracy skills, and proficiency in Microsoft applications.
* A minimum of three years' customer service experience in a business-to-business environment and SAP experience are required.
What's on offer?
* Competitive salary
* Holiday entitlement above statutory
* AE Pension Scheme
* Employee Assistance Program
* Training opportunities for personal development
* Supportive working environment
* Discounted private medical cover
* Working Hours: 9.00am – 5.00pm, Monday to Friday (35 hours per week).
Seize this opportunity to join a leading company and contribute to its continued global success story