Desktop Support Engineer

3 weeks ago

london city of london, United Kingdom Computappoint Full time

Desktop Support Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters. What You’ll Be Doing Delivering 2nd-line / floor support across PCs, laptops, mobile devices, printers, and meeting room tech. Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success. Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a hitch. Assisting with office moves, equipment setup, and maintaining accurate asset inventories. Updating knowledge bases, creating documentation, and contributing to technical improvements and project work. What We’re Looking For 2+ years’ experience in Desktop / Deskside / 2nd Line Support. Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware. Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS). Excellent communication, customer service, and organisational skills. Someone curious, adaptable, and eager to learn—ITIL certification a bonus. What’s In It For You? Join a supportive, collaborative IT function with genuine opportunities to grow. Work with modern tech, get involved in projects, and become a subject-matter expert. A professional, people-focused environment where your contribution really counts. Interested? Apply now or reach out for a confidential chat Perfect for ambitious Desktop Support / 2nd Line Engineers looking to join a stable, high-performing team. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

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