Desktop Support Engineer

3 days ago

City Of London, United Kingdom Crestwave Solutions Full time

Fully Office Based. Our client, a global financial institution, based in Canary Wharf is looking for a Desktop Support Engineer on an initial 12m fixed term contract. Minimum 3 years' experience in desktop/end-user support within investment banking, hedge fund or similar high-pressure environments.The Desktop Support Engineer will provide 2nd/3rd line desktop and desk-side support, in a fast-paced finance environment, supporting the trading floor, investment bankers/portfolio managers, quant teams etc. Ensuring that desktops, applications and peripherals are working optimally, with very high uptime, meeting security, compliance and performance expectations.You will also be involved in rollouts, standardisation, imaging, firmware and OS update and act as a bridge between end-users and wider IT fuctions.Key SkillsStrong exposure of Windows Desktop OS environments (Windows 10/11 etc), imaging, deployment, patch managementExperience of endpoint management tools (e.g Microsoft Intune, SCCM, Autopilot)Solid understanding of Active Directory, Group Policy, user profile/permissions managementProficiency in troubleshooting hardware (PC, laptops, display setups, peripherals) and software issues; ability to identify root causeGood understanding of networking basics (TCP/IP, DNS, DHCP, VPN etc.) as they relate to desktop connectivityFamiliarity with security best practies (patching, malware/AV, encryption, device hardening)Good communication skills: you'll need to liaise with non-technical users, sometimes under pressureAbility to work quickly and efficiently under pressure, prioritise incidents/tasksStrong organisational skills; ability to manage asset inventories, track issues and follow-upBasic scripting/automation skills are a plus (PowerShell etc.) to speed up repetitive tasksKey ResponsibilitiesProvide day-to-day support for desktops, laptop, peripherals (monitors, keyboards, printers, dual screens, voice/telephony etc) both remotely and desk-sideTroubleshoot hardware, software, OS issuesPrepare, deploy and maintain desktop images; ensure software installations, patches, firmware upgrades are applied in a timely and secure fasionAssist with onboarding/offboarding of usersMaintain and manage software distribution tools, endpoint management tools (SCCM, Intune, Autopilot etc)Maintain Active Directory, group policies, user profiles, permissions relevant to desktop environmentManage and track inventory/asset management: ensure accurate stock, lifecycles, warranty, procurement of replacementsWork with other IT teams (network, security, applications) to ensure compatibility, performance and to elevate issuesEnsure desktop environments are compliant with security policies, patch levels, antivirus and endpoint protection, encryption, security configurationsDocument procedures, known issues/fixesAssist with office moves, desk/workstation configurations, major rolloutsParticipate in shift/on-call rotations as needed #J-18808-Ljbffr

  • eDV Senior Desktop Engineer and Technician

    2 weeks ago

    City Of London, United Kingdom Enterprise Support Solutions Full time

    This is an exciting opportunity for a Senior Desktop Engineer and Technician. We are looking to expand our current team with Desktop Engineers and Technicians in multi-disciplinary roles, where there will be excellent opportunity to be involved in all aspects of designing, building and deploying Desktop and Laptop platforms, across a variety of technologies,...

  • Desktop Support Engineer

    3 weeks ago

    City of London, United Kingdom Computappoint Full time

    Desktop Support Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law FirmAre you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters.What...

  • Desktop Support Engineer

    3 weeks ago

    london (city of london), United Kingdom Computappoint Full time

    Desktop Support Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters. What...

  • Desktop Support Engineer

    7 days ago

    London, City of London, ECM, United Kingdom InvitISE Full time £35,000 - £45,000 per year

    We are currently looking for a Desktop Support Engineer for our MSP financial services client based in London paying between £35,000 to £45,000 + Great benefits depending on experience. This is a filed based role and there is an expectation to be based onsite 5 days per week.  This is a great opportunity for a Support Engineer to really grow their all...

  • Senior Desktop Engineer

    2 weeks ago

    City Of London, United Kingdom Enterprise Support Solutions Full time

    A technology solutions provider in Central London is seeking a Senior Desktop Engineer to design and deploy Desktop platforms across various technologies. This role involves collaborating with BAU support teams and delivering excellent customer service while troubleshooting and documenting processes. The ideal candidate has a strong background in virtual...

  • IT Support Technician

    3 days ago

    City Of London, United Kingdom AWD online Full time

    IT Support Technician / Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also like...

  • Desktop Engineer

    2 weeks ago

    City Of London, United Kingdom Stechad Ltd Full time

    Salary: £45,000 - 60,000 per year Requirements CCNA CCNP Desktop support Network Engineer Troubleshooting Responsibilities A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems. Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user...

  • Desktop Support Engineer

    7 days ago

    London, United Kingdom ESP Global Services Ltd Full time

    Desktop Support Engineer, NHS London ESP Global Services are currently recruiting a Desktop Support Engineer to join our team based at one of our customer sites in central London. We are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. Working as the Desktop Support Engineer you will provide...

  • Desktop Support Engineer

    3 days ago

    City Of London, United Kingdom Tenth Revolution Group Full time

    Desktop Support Engineer – EMEA Technology Team Location: London (Full‑time, office‑based). Must be based in London or a commutable distance. Start Day: ASAP. THIS ROLE IS NOT SUITABLE FOR VISA HOLDERS. Key Responsibilities: Configure desktop PCs, laptops, monitors, dealer boards, mobile devices, and install software to BTIG standards. Troubleshoot and...

  • Desktop Support Engineer

    7 days ago

    City of Westminster, United Kingdom Eze Castle Integration Full time

    We are seeking an enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our amazing team! In this role, you will provide end‑user desktop support to multiple users running Windows, Exchange and Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will provide desktop support and...