Critical Services Technician

2 months ago


London, United Kingdom CBRE Enterprise EMEA Full time
Job Purpose
To maintain the buildings and all equipment and systems in prime condition utilising traditional maintenance methods, predictive maintenance techniques and building analytics.
All equipment within CBRE's jurisdiction is be maintained at optimum working efficiency and to respond effectively to all defects and engineering requests.
As the Shift Engineer, you will work in a team of 1 at nights operating in initially a day shift then transitioning over to traditional continental days/nights.
Key Tasks:
To ensure that all Health and Safety and PTW systems are administered correctly.
Maintaining and keeping the buildings mechanical & electrical systems along with all associated component parts in excellent working repair.
Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques.
Maintain water systems and all records to the highest standard in accordance with L8 Legislation; alongside the designated Water Treatment Engineer.
Undertake regular walk-rounds of Customer areas and plant rooms to note and rectify any defects and to maintain in a clean, tidy and safe environment.
Liaise and arrange sub-contractor support and effectively manage and control all sub-contractors.
Provide innovative solutions to improve building, plant and system energy efficiency.
Manage, rectify and record defects through the Customer reporting system, working with and leading a team to ensure all are rectified within SLA timeframes.
Engagement and updating CBRE and Customer stakeholders on all issues and progress.
They must be flexible in their attitude to work from both a skills diversification and a willingness to work overtime of out of their NWH standpoint.
Provide out of hours emergency call out/escalation on a pre-determined rota.
Use the CBRE Log Book System to store all records and certification for the site.
Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of purchase orders and arrangement of rectification.
NOTE: Candidates will be expected to work Monday - Friday for an interim period when commencing for site familiarisation, training and induction before moving over to shift.
Decision Making/Budgetary Control:
Ability to make decisions but keeping the CBRE Supervisor and Engineering Manager informed.
Requirement to obtain quotes for spare parts
Success Measures/Objectives:
Demonstrates strong team ethics to ensure all maintenance and repairs are completed and communicated with a risk managed approach.
Willing to learn and have a positive attitude to training, both for themselves and others.
Demonstrates energy and enthusiasm to succeed
Core Competencies:
Respect
Integrity
Excellence in Service Delivery
Communication
Innovation
Skills
Good technical skills.
Technically qualified as an Engineer. (City & Guilds, HNC etc).
C&G 236 parts 1 and 2 as a minimum if electrically biased.
HV Electrical or Mechanical time served apprentices considered.
Must be able to communicate in an articulate manner both verbally and electronically.
Good interpersonal and communication skills.
Previous AP status. (essential)
Multi-skilled (essential)
Knowledge
Technical, professional, administrative or good technical knowledge of building services systems and plant.
Knowledge of advanced BMS systems, predictive maintenance and building analytics.
Knowledge and understanding of critical services.
Experience with condition-based and predictive maintenance tools and techniques. (essential)
Experience
Critical environment experience: financial/insurance/investment banking/technology/manufacturing/data centre experience required.
Working in similar business critical environment. (essential)
Building services experience or in a similar field. (essential)
Aptitude
Must be able to work as a team and independently.
Takes ownership of issues and ensures completion.
Able to organize and manage own work load.
Good interpersonal skills.
Good communication skills both verbal and written.
Excellent customer service understanding and skills.
Presentable and smartly dressed.
Self-motivated with drive to exceptional service.
Proactive individual.
Circumstances Part of a team providing 24/7 site coverage.
Shift pattern split between four shift teams.
Provide out of hours call out cover/escalation when required.
They must be flexible in their attitude to work from both a skills diversification and a willingness to work overtime in an outside of NWH standpoint.
Able to self-reflect (essential)
Core Competencies
Good understanding of customer requirements.
Able to build relationships with stakeholders across various levels.
High level of responsiveness.
Technically skilled and experienced.
Good verbal communication skills.
About CBRE Global Workplace Solutions:
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.
No agencies please.
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
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